Security Officer

Hotel Leveque; Wisconsin; Hybrid; USD 22,000 - 25,000; Full time

Benefits offered by this job

Employee discounts on property

Guest room discounts

Free meals with every shift

On the job training

Welcoming global network

Medical, dental, and life insurance

401K and more for full-time employees

Dental, Vision, Teladoc benefits for部分

Job summary

The Abbey Resort on Geneva Lake is seeking a Security Officer to join an all-service team. You will patrol interiors and exteriors, monitor CCTV, and respond to alarms and emergencies to protect guests and property.

Ideal candidates will have a high school diploma and relevant training, with CPR/first aid preferred. The role emphasizes courteous service, clear communication, and reliable attendance in a hospitality setting.

Qualifications

• High school diploma preferred.
• Prior security training of any kind preferred.
• CPR certification and first aid training preferred.

Responsibilities

• Spend majority of shift on foot patrol, walking, climbing stairs of the interior and perimeter of the hotel to observe and identify potential security and safety risks or undesirable conditions.
• Requires the use of a two-way radio, bending, stooping and kneeling.
• Maintain order in the hotel. Assist with door lock issues, coordinate expedient response to emergency conditions such as fire, tornados or safety hazards and threats to life and/or property in a rational and persuasive manner.
• Handle undesired conduct, violations of hotel policy and civil laws as warranted for the security and safety of hotel guests, employees, patrons and property.
• Requires grasping, lifting and or carrying or otherwise moving persons, packages, luggage, wheelchairs and safety equipment.
• Answer all security radio calls and/or telephone calls and respond in a timely manner based on priority.
• Observe the CCTV monitors for any unusual activity and report directly, via radio, to the supervisor on duty; report any alarms similarly.
• Assist in safety documentation such as inside and outside light checks and filling of First Aid Boxes.
• Use a clear, concise English speaking voice, listen with empathy, provide accurate information and document legibly all appropriate incident information.
• Regular attendance in conformance with the standards.

Education

High school diploma preferred.

Job description

PAY RANGE INFORMATION

Security Officers that are primarily working traditional 1st and 2nd shifts, base pay rate is $16 per hour. Security Officers that are working 3rd shift will have a base pay rate of $18 per hour.

JOB SUMMARY

As an Abbey Resort associate, you will have the opportunity to be part of an incredible team at an all service resort situated on the beautiful shores of Geneva Lake. We aim to hire individuals who are ready and committed to exceed the expectation of every guest by genuinely creating lasting memories, maintaining a positive attitude and by providing outstanding service every time.

BASIC FUNCTION

Security Officers must perform protective and enforcement functions with a service mind. A courteous and restrained manner is required when coping with emergencies, undesired conduct, disturbances and threats to life and property. Security Officers must maintain a safe and secure environment.

QUALIFICATIONS

EDUCATION, KNOWLEDGE, TRAINING, & WORK EXPERIENCE

• High school diploma preferred.
• Prior security training of any kind preferred.
• CPR certification and first aid training preferred.

ESSENTIAL FUNCTIONS

• Spend majority of shift on foot patrol, walking, climbing stairs of the interior and perimeter of the hotel to observe and identify potential security and safety risks or undesirable conditions.
• Requires the use of a two-way radio, bending, stooping and kneeling.
• Maintain order in the hotel. Assist with door lock issues, coordinate expedient response to emergency conditions such as fire, tornados or safety hazards and threats to life and/or property in a rational and persuasive manner.
• Handle undesired conduct, violations of hotel policy and civil laws as warranted for the security and safety of hotel guests, employees, patrons and property.
• Requires grasping, lifting and or carrying or otherwise moving persons, packages, luggage, wheelchairs and safety equipment.
• Answer all security radio calls and/or telephone calls and respond in a timely manner based on priority.
• Observe the CCTV monitors for any unusual activity and report directly, via radio, to the supervisor on duty; report any alarms similarly.
• Assist in safety documentation such as inside and outside light checks and filling of First Aid Boxes.
• Use a clear, concise English speaking voice, listen with empathy, provide accurate information and document legibly all appropriate incident information.
• Regular attendance in conformance with the standards.

MARGINAL FUNCTIONS

• Effectively interact with people of diverse socioeconomic, cultural, disability, and ethnic backgrounds
• All employees must maintain a neat and well-groomed appearance
• Required to perform other tasks and duties as assigned.
• In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions:
• Housekeeping: Every aspect of housekeeping, aside from turndown services and full cleaning services
• Engineering: Plunging of toilets, resetting of PTAC Unit assist with any major building malfunctions
• Bell Staff: Every aspect of Bell Staff.
• Room Service: The removal of used trays from the Hallways, provided cutlery
• Concierge: It is not required but this does provide that extra touch of service when knowledgeable on points of interest surrounding Lake Geneva.
• Banquets: If carts of with product are out in the open, place them preferred areas of the hotel. (Direction given by supervisor). Discombobulated banquet rooms, such as dirty dishes and furniture out of place, is to be organize and made presentable. (Done only with given the time.)

ENVIRONMENT

Walking the grounds, possibly in adverse weather conditions, including snow, wind, ice, and freezing conditions. Office environment with overhead lights, floor drain and Alcohol containers Constant Employee contact and guest contact.

Insurance Benefits & PTO Accrual from Day 1!

The Friendliest Resort in Lake Geneva is growing our team!

Explore everything a career in hospitality has to offer when you join the team at The Abbey Resort. We aim to hire individuals who are ready and committed to a "Can Do" Attitude by creating memorable experiences in the lives of all we serve.

As part of the Abbey Resort family, you will have the opportunity to join an incredibly talented team with great benefits and opportunities for growth and advancement both in our resort and at our sister properties worldwide.

• Employee discounts on property and at other First Hospitality properties
• Guest room discounts for friends and family
• Free meals with every shift
• On the job training
• Welcoming and supportive global network
• Medical, dental, and life insurance, 401K and more for full-time employees
• Dental, Vision, and Teladoc benefits for part-time employees