SECURITY OFFICER

Covenant Health; United States; On-site; USD 26,000 - 35,000; Full time

Job summary

Covenant Health seeks a dedicated security professional to protect St. Mary’s Health System employees, patients, and visitors. You will patrol, monitor CCTV, manage access, and respond to emergencies with calm professionalism.

Responsibilities include issuing badges, assisting with directions, and maintaining incident records while upholding patient confidentiality and collaborating with law enforcement as needed.

Qualifications

• Excellent surveillance and attention to detail.
• Good physical condition with professional appearance.
• Advanced computer skills.
• Knowledge of medical/security terminology is beneficial.
• Excellent communication and interpersonal abilities.
• Ability to remain calm under pressure and follow English instructions.

Responsibilities

• Provide customer services to staff, patients, vendors, and visitors by assisting with questions and directions.
• Offer friendly greetings, directions, and compassionate assistance.
• Issue ID badges and parking permits accurately.
• Conduct patrols inside and outside the facility.
• Monitor security cameras and access control systems.
• Enforce policies with tact and respect and respond to emergencies.
• Assist in fire safety reporting and hazardous condition alerts.
• Maintain records, write incident reports, and file documents promptly.
• Assist in training new security officers and liaison with law enforcement.
• Uphold patient confidentiality and respond to incidents requiring police assistance.

Skills

Surveillance skills

Customer service

CPI training

English proficiency

Communication

Education

High school diploma/GED

CPI De-escalation training

Valid driver’s license

Job description

Job Summary:

To ensure the safety and security of St. Mary’s Health System’s employees, patients, and visitors by maintaining a vigilant and protective environment.

Essential Duties and Responsibilities

• Provide customer services to staff, patients, vendors, and visitors by assisting with questions, directions and other communications.
• Offer friendly greetings and provide directions as needed and assist individuals with compassion and reassurance.
• Issue ID badges and parking permits accurately.
• Implement patient lifts and assist with wheelchair transportation discreetly and safely.
• Conduct inside and outside patrols effectively.
• Remain alert to suspicious activity and promptly follow up.
• Monitor security cameras and access control systems.
• Enforce ID badge, no smoking and other policies with tact and respect.
• Respond promptly and appropriately to emergency codes as needed.
• Assist in maintaining fire safety by reporting extinguisher inspections and hazardous conditions.
• Secure areas and fire exit as needed and report dysfunctional lighting or hazards.
• Maintain knowledge of meetings and activities for quick visitor response.
• Handle lost and found items efficiently.
• Maintain thorough records, write incident reports, and file documents promptly.
• Assist in training new security officers.
• Cultivate positive relationships with law enforcement agencies.
• Stay updated on security protocols and procedures.
• Offer effective special services such as jump starts and lockouts.
• Assist with cadaver removals and lifting tasks.
• Uphold patient confidentiality and report violations.
• Utilize CPI techniques for de-escalation when necessary.
• Respond to incidents requiring police assistance and initiate appropriate measures.

• Supports and promotes the mission and values of Covenant Health Ministry.
• Any other essential duties and responsibilities will be added between “Supports the mission”
• Other duties” assigned with this role.

Job Requirements

Job Knowledge and Skills.

• Excellent surveillance, observation skills, and attention to detail
• Good physical condition and offer an impeccable appearance while setting high professional standards.
• Advanced Computer skills.
• Knowledge of medical/security terminology is beneficial.
• Excellent communication and interpersonal abilities.
• Ability to remain calm and composed under pressure.
• The ability to speak, read, write, and understand written instructions in English is required.

Education and Experience

• High school diploma/GED or equivalent experience.
• Previous security experience preferred.
• Successfully complete CPI training program and recertify every two years.
• A valid driver’s license.
• CPI De-escalation training.

Covenant Health Mission Statement

We are a Catholic health ministry, providing healing and care for the whole person, in service to all in our communities.

Our Core Values:

Compassion

We show respect, caring and sensitivity towards all, honoring the dignity of each person, especially the poor, vulnerable and suffering.

Integrity

We promote justice and ethical behavior, and responsibly steward our human, financial and environmental resources.

Collaboration

We work in partnership, dialogue and shared purpose to create healthy communities.

Excellence

We deliver all services with the highest level of quality, while seeking creative innovation.

Applicants, employees and former employees are protected from employment discrimination based on race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age (40 or older), disability, and genetic information (including family medical history).

Comp Range:

$18.62 - $25.64

Rate of pay displayed reflects the beginning of the pay scale. At the time of an offer, determination of your offer will reflect your skills and experience as it relates to the position.