Security Officer

Boston Medical Center (BMC); Boston (MA); On-site; USD 25,000 - 35,000; Full time

Job summary

St. Elizabeth's Medical Center is seeking a Security Officer to safeguard patients, staff, and visitors. The role requires patrolling facilities, investigating incidents, monitoring access, and coordinating with law enforcement as needed.

You will conduct fire drills, manage security communications, and maintain valuables records. The position emphasizes quick decision-making under pressure, respectful public interaction, and adherence to hospital policies.

Qualifications

• Requires high school diploma or equivalent; associate/bachelor preferred.
• 1–2 years security, healthcare experience.
• Strong verbal and written communication skills.
• Ability to make quick, accurate decisions under pressure.

Responsibilities

• patrols on foot and by vehicle to maintain a visible security presence.
• Investigates and documents incidents and accidents with shift activity reports.
• Monitors visitor conduct and addresses unauthorized persons.
• Conducts fire drills and documents events.
• Liaises with law enforcement, fire department, and outside agencies as required.
• Inspects and maintains security systems per director’s direction.
• Monitors parking areas and issues notices per parking rules.
• Assists with transport of deceased and documents related details.
• Responds to assistance requests from hospital staff, including restraining patients as needed.
• Notifies Director of Security of maintenance requisitions.
• Records and secures patient valuables and lost-and-found items.
• Ensures compliance with hospital ID program.

Skills

Strong verbal and written comms

Computer literacy

Decision making under pressure

Public interaction under stress

Education

High School Diploma / GED

Associate’s or Bachelor's in Criminal Justice (preferred)

Job description

I. Position Function:

The Security Officer shall seek to provide a safe and secure environment for patients, employees, and visitors of St. Elizabeth's Medical Center.

Position:

Security Officer

Department:

Security

Schedule:

Full Time

Authority:

Has the authority to conduct investigations of all accidents, crimes, and incidents occurring within the jurisdiction of the Security Department. This includes interviewing, collecting information, writing and filing reports, and consulting with law enforcement agencies when appropriate. Complete and enforce all life safety requirements including initiating fire safety drills and completing fire extinguisher checks.

The Security Officer has the authority to invoke other departments at the Medical Center to comply with safety directives issued by policy, the Director of Security.

The Security Officer has the authority to carry out any and all directives as issued by the Director of Security.

III. A. Responsibilities/Essential Functions:

• Patrols on foot and by vehicle all properties owned or protected by the Medical Center. Maintains a visible presence in the Hospital to assure staff and visitors of their safety.
• Investigates and documents all incidents and accidents that occur on Medical Center property; completed reports of shift activity in accordance with department policy and procedure.
• Monitors the conduct of visitors on Hospital premises; addresses unauthorized persons as necessary.
• Conducts fire drills as directed by the Director of Security and completes all documentation of events.
• Acts as liaison between the Medical Center, law enforcement personnel, fire department personnel, and other outside agencies as required.
• Inspects, troubleshoots, and provides preventive maintenance to all security systems as directed by the Director of Security.
• Monitors and patrols Hospital parking areas. Issues Warning Tickets, Violations notices and Notice of tow stickers to unauthorized vehicles in accordance with St. Elizabeth's Medical Center Parking Rules and Regulations.
• Assists with the transport of the deceased into the Morgue area; responsible for documenting patient information upon entry and release from the Morgue and documents valuables prior to release to Funeral Director, EM’s Office or designated transporting agency.
• Responds to any assistance requests from Hospital staff. To include, but not limited to restraining patients and provides standby procedures at the direction of the Nursing Staff.
• Notifies the Director of Security of any completed Maintenance Requisitions for repairs noted during patrol.
• Shall record and secure all patient valuables, patient belongings, and lost and found items that are turned in to Security during the assigned shift ensuring an accurate inventory. Releasing of patient valuables and belongings will be documented.
• Security Officer shall ensure all parties are in compliance with the Medical Center identification program.
• Conducts door locks and unlocks as appropriate.
• When acting as a Lead Officer in the absence of a Security Shift Supervisor, the acting Lead Security officer will oversee the daily activities of the Security Department and notify the Director of Security of all activities accordingly.

IV. Reporting Requirements:

• Submits Daily Reports the Director of Security for each shift worked.
• Completes a “Pass-On” to Security Shift Supervisor and/or Director of Security on any incidents, accidents, losses, or fire alarms that occur during the tour of duty.

V. Accountability:

• Shall be accountable for maintaining confidentiality in all security-related matters.
• Shall be accountable for abiding by all relevant Hospital policies and procedures.

VI. Qualifications:

Minimum Education:

• High School Diploma, GED or equivalent.
• Associate’s or Bachelor's Degree in Criminal Justice or related field, preferred.

Minimum Experience:

• 1 - 2 years experience in security, healthcare and/or related field.

Minimum Skills/abilities:

• Strong verbal and written communication skills.
• Computer or work processing knowledge.
• Ability to make quick, accurate decisions under pressure.
• Required to deal with the public in stressful and sensitive situations.

Certification/Licensure:

• Valid Driver's License required.

Training:

• Must be able to obtain and maintain all required training to include, but not limited to the following… Basic Life Support certification M.O.A.B. (Management of Aggressive Behavior) All assigned assignments/trainings Any and all job related training set forth by the Director of Security

Special Qualifications:

• Must pass criminal background investigation.

Compensation Range:

Compensation Range: $21.75/hour

Compensation Range: $0.00- $0.00

This range offers an estimate based on the minimum job qualifications. However, our approach to determining base pay is comprehensive, and a broad range of factors is considered when making an offer. This includes education, experience, and licensure/certifications directly related to position requirements. In addition, BMCHS offers generous total compensation that includes, but is not limited to, benefits (medical, dental, vision, pharmacy), contract increases, Flexible Spending Accounts, 403(b) savings matches, earned time cash out, paid time off, career advancement opportunities, and resources to support employee and family wellbeing.

Equal Opportunity Employer/Disabled/Veterans