Security Officer

Tampa Bay Arena, LLC; Tampa (FL); On-site; USD 22,041 - 30,307; Full time

Job summary

Vinik Sports Group is seeking a Security Officer to provide facility security for Benchmark International Arena, the Yuengling Center, and related venues. The role ensures guest and staff safety while maintaining a welcoming environment.

Responsibilities include enforcing policies, bag checks, incident reporting, and coordinating with emergency responders during events to maintain order and safety.

Qualifications

• 1+ year of security experience preferred.
• Knowledge of the Security Chain of Command.
• Security license preferred; Law Enforcement or Military background.

Responsibilities

• Provide guests a positive first impression and World Class Service.
• Enforce arena policies and check bags prior to entry.
• Respond to emergencies during events and complete incident reports.
• Coordinate with staff, law enforcement and fire/rescue personnel.
• Monitor crowd safety and verify credentials for restricted areas.

Skills

Customer service

Verbal communication

Radio communication

Attention to detail

Stress management

Education

Security license

Job description

Job Summary

This position is responsible for providing facility security for all events held at Benchmark International Arena, the Yuengling Center, and any additional venues served by Vinik Sports Group. The Security Officer ensures the safety and protection of all guests and employees while maintaining a secure and welcoming environment.

Responsibilities

• Provide all guests a positive first impression by offering World Class Service
• Provide guests with accurate arena and event information
• Enforce building policies and procedures
• Accurately check all staff/guest bags prior to entering the arena
• Respond to all emergencies during the event
• Accurately and thoroughly complete incident reports
• Work cooperatively with all staff members, law enforcement officers and fire/rescue personnel
• Respond to all guests’ concerns/complaints in a prompt, courteous and professional manner
• Monitor the crowd during all events to ensure safety for all
• Verify credentials to control access into restricted areas
• Maintain a clean and neat appearance during work hours

Qualifications

• 1+ year(s) of security experience preferred
• Knowledge of the Security Chain of Command
• Security license preferred, Law Enforcement or Military background
• Excellent customer service skills
• Knowledge and skill in radio communication
• Excellent verbal communication skills required with a thorough understanding of written and spoken English
• Bilingual a plus
• Ability to listen effectively, take and execute directions given
• Ability to remain calm and focused during times of stress
• Ability to exercise sound judgment to diffuse volatile situations
• Ability to work independently and in a team environment

Working Conditions

• Must be able to stand on feet for long periods of time, walk long distances and climb stairs.
• Must be able to communicate clearly and concisely in the English language
• Ability to work in areas that can become crowded with equipment and/or people
• Ability to work comfortably around special effects including, but not limited to: haze, strobe lights, lasers, etc.
• Ability to work in loud environments
• Ability to lift and carry up to 50lbs
• Must be able to walk up to 0.5 miles to and from designated employee parking areas, including in varying earther conditions and during high-traffic event times
• Must have the ability to work a flexible schedule including long hours, nights, weekends, and holidays
• Must be able to work in cold/hot indoor and outdoor temperatures

Equal Opportunity Statement

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Overview

Vinik Sports Group (VSG) is an entity established by Jeff Vinik to manage the three-time Stanley Cup Champion Tampa Bay Lightning (2004, 2020, 2021) of the National Hockey League and hold the leasehold rights to Benchmark International Arena, the 19,092-seat downtown Tampa home in which the team plays its games. The venue opened in 1996 and became Benchmark International Arena in August 2025 when the global mergers and acquisitions firm, Benchmark International, partnered with Vinik and the Lightning. Since 2010, Vinik has led a complete brand and business transformation of the Lightning and the arena, featuring a mostly private renovation of the publicly owned facility. Doug Ostrover and Marc Lipschultz joined the expanded ownership group of Vinik Sports Group in 2024, alongside Arctos, which initially joined in 2021. In addition to owning the Lightning and managing Benchmark International Arena, Vinik Sports Group, through TBSE, manages the Yuengling Center on the campus at the University of South Florida. Website VinikSportsGroup.com