Security Officer

Regional West Health Services; Scottsbluff (NE); On-site; USD 36,000 - 52,000; Full time

Job summary

Regional West Health Services in Scottsbluff, NE is seeking a dedicated Security Officer to help ensure the safety of patients, staff, visitors, and facilities. You will patrol indoor and outdoor areas, monitor the campus, and respond to emergencies with calm, professional conduct.

You will investigate incidents, document events, coordinate with local law enforcement when needed, manage access control, and provide direction and reassurance to people on site.

Qualifications

• High School Diploma or equivalent required.
• 1–2 years of security experience preferred.
• Valid driver's license required.
• Strong observation and quick decision-making under pressure.
• Effective verbal and written reporting skills.

Responsibilities

• Patrol assigned areas to maintain safety and security.
• Respond to emergencies and alarms promptly.
• Investigate incidents, document facts, and report findings.
• Assist with traffic control and access points across campus.
• Deliver customer service while remaining professional.

Skills

Observation

Decision-making

Verbal communication

Written communication

De-escalation

Team collaboration

Education

High School Diploma

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Security Officer

SCOTTSBLUFF, NE, US

4 days ago Requisition ID: 7628

Regional West Health Services is seeking a dedicated and professional Security Officer to help ensure the safety and security of our patients, staff, visitors, and facilities. In this role, you will respond to emergencies, monitor hospital grounds, and provide essential support in maintaining a safe healthcare environment.

This position is ideal for individuals who are calm under pressure, committed to service, and ready to make a meaningful impact every day.

A Day in the Life

Your day begins with a walkthrough of your assigned areas, conducting routine interior and exterior patrols to ensure the hospital environment is safe and secure. As you move through the facility, you stay alert - observing for anything unusual, addressing potential safety concerns, and making your presence known to staff and visitors.

Throughout your shift, you respond quickly to calls for assistance. Whether it's a patient situation, a fire alarm, or a larger emergency, you assess the situation calmly and take appropriate action. No two calls are the same, and your ability to remain composed and think clearly is critical.

You're often the first point of contact during security incidents. When situations arise, you investigate thoroughly, gather facts, and document everything accurately. From minor concerns to more serious events, your attention to detail ensures proper follow-up and accountability.

You're also play a key role in maintaining order across campus - assisting with traffic control, supporting access points, and helping enforce facility policies in a fair and respectful manner. When needed, you coordinate with local law enforcement to ensure appropriate response and support.

In addition, you help manage secure access throughout the facility, assisting staff with badge access and ensuring only authorized individuals are in designated areas.

A large part of your day centers around people. You interact with patients, visitors, and employees, offering direction, support, and reassurance. Whether helping someone find their way or stepping into a tense situation, you deliver excellent customer service while maintaining professionalism.

When conflicts arise, you rely on your training to de-escalate situations and promote a safe, respectful environment. Your presence helps create a sense of calm and security for everyone in the hospital.

At the end of your shift, you leave knowing you've made a meaningful impact - protecting others, supporting your team, and helping ensure a safe place for care.

Qualifications

Education

• High School Diploma or equivalent required

Experience

• 1–2 years of security experience preferred

Licensure & Requirements

• Valid driver's license required
• Strong observation and decision-making skills in high-pressure situations
• Ability to quickly assess situations and respond appropriately
• Effective verbal and written communication skills for reporting and coordination
• Skilled in de-escalation and maintaining professionalism during conflict
• Ability to work collaboratively across departments and with diverse populations

Work Environment & Physical Requirements

• Ability to stand, walk, and patrol for extended periods (up to 12-hour shifts)
• Capable of lifting, pushing, or intervening with individuals when necessary
• Work indoors and outdoors in varying weather conditions
• Exposure to potential hazards, including biohazards and high-stress environments

Why Regional West?

• Make a meaningful impact on the patient experience
• Critical role in patient, staff, and visitor safety
• Competitive compensation and benefits package

A conditional job offer is contingent upon successfully passing a pre-employment drug test and background checks. A Physical Capacity Profile may be required for some positions.