Security Officer

Intermountain Health; Salt Lake City (UT); On-site; USD 28,000 - 37,000; Full time

Job summary

Intermountain Health operates as a Security Officer at the Intermountain Health Primary Children’s Hospital in Salt Lake City, UT. The role focuses on maintaining a safe environment for patients, visitors, and staff, monitoring activity, enforcing policies, and responding to emergencies.

The position requires de-escalation skills, experience with security systems, and the ability to manage incidents in healthcare settings.

Qualifications

• Current driver's license where applicable.
• BLS certification or willingness to obtain within 90 days of hire.
• At least 21 years of age.
• If located in Montana, security guard licensure within 120 days of hire.

Responsibilities

• Operate and monitor security technology systems (surveillance cameras, access control, alarms).
• De-escalate using verbal and non-verbal strategies to resolve conflicts peacefully.
• Intervene in violent situations to protect safety and apply restraints if necessary.
• Ensure regulatory compliance (HIPAA) when reporting incidents.
• Respond to bomb threats and suspicious packages following protocols.
• Participate in drills (infant abduction, active shooter) to prepare staff.
• Conduct searches of patients and ensure compliance with legal requirements.
• Perform safety inspections of walking surfaces and fire extinguishers.
• Enforce parking regulations to ensure safety and patient access.
• Collaborate with HR and law enforcement on investigations.

Skills

Law Enforcement

Parking

Public Safety

Lockout Tagout

Fire Drills

Key Control

Exterior Design

Patient Transportation

Communication

Situational Awareness

Decision Making

Education

Driver's License

Basic Life Support (BLS) Certification

Age 21+

Montana Security Guard Licensure (within 120 days)

Job description

Job Description

The Security Officer provides a safe environment for patients, visitors, employees, and volunteers, typically in an office or ambulatory clinic setting. This position is responsible to monitor visitor or patient activity, monitor the premises in and around the facility , enforce policy, provide assistance and direction, respond to emergencies, and to provide protection for employees, visitors, and Intermountain property.

Job Description

The Security Officer provides a safe environment for patients, visitors, employees, and volunteers, typically in an office or ambulatory clinic setting. This position is responsible to monitor visitor or patient activity, monitor the premises in and around the facility , enforce policy, provide assistance and direction, respond to emergencies, and to provide protection for employees, visitors, and Intermountain property.

Essential Functions

• Operates and monitors security technology systems, including surveillance cameras, access control systems, and alarm systems. Ensures proper functioning and maintenance of security equipment.
• De-escalation: Security officers use verbal and non-verbal strategies to calm individuals and resolve conflicts peacefully, minimizing the need for physical force.
• Dealing with Violent Patients: They intervene to protect the safety of everyone involved when patients act aggressively or violently, including using physical restraints when necessary.
• Regulatory Compliance: Ensuring compliance with regulations such as HIPAA when reporting crimes or incidents, disclosing only the minimum necessary information to law enforcement.
• Bomb Threat/Suspicious Package Responses: Trained to respond to bomb threats and suspicious packages, following protocols to ensure the safety of the facility.
• Participation in Drills: Engaging in exercises like infant abduction and active shooter scenarios to prepare staff for real-life situations.
• Conducting Searches: Performing respectful and safe searches of patients and searching for narcotics, ensuring compliance with legal requirements.
• Safety Inspections: Conducting inspections of walking surfaces, fire extinguishers, and overall facility safety to mitigate risks.
• Parking Enforcement: Enforcing parking regulations to ensure safety and accessibility, focusing on enhancing the patient experience.
• Investigations: Collaborating with HR and law enforcement to conduct investigations, following protocols for disclosing patient information, and ensuring facility safety.

Skills

• Law Enforcement
• Parking
• Public Safety
• Lockout Tagout
• Fire Drills
• Key Control
• Exterior Design
• Patient Transportation
• Communication
• Situational Awareness
• Decision Making

Minimum Qualifications

• Current Driver’s License (if applicable for the role).
• Current Basic Life Certification (BLS) for healthcare providers or willing to obtain within 90 days of hire.
• At least 21 years of age.
• If located in the State of Montana Security Guard Licensure is required within 120 days of hire.

Preferred Qualifications

• One-year previous law enforcement, corrections, public safety, military police or security experience.

Physical Requirements

• Ongoing need for employee to see and read information, labels, monitors, identify equipment and supplies, and be able to assess customer needs.
• Frequent interactions with customers require employees to communicate as well as understand spoken information, alarms, needs, and issues quickly and accurately.
• Manual dexterity of hands and fingers to manipulate complex and delicate equipment with precision and accuracy.
• Expected to lift and utilize full range of movement to transport, pull, and push equipment. Will also work on hands and knees and bend to set-up, troubleshoot, lift, and carry supplies and equipment. Typically includes items of varying weights, up to and including heavy items.
• For roles requiring driving: Expected to drive a vehicle which requires sitting, seeing and reading signs, traffic signals, and other vehicles.

Location:

Intermountain Health Primary Childrens Hospital

Work City

Salt Lake City

Work State

Utah

Scheduled Weekly Hours

40

The hourly range for this position is listed below. Actual hourly rate dependent upon experience.

$20.45 - $27.04

We care about your well-being – mind, body, and spirit – which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.

Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

At Intermountain Health, we use the artificial intelligence ("AI") platform, HiredScore to improve your job application experience. HiredScore helps match your skills and experiences to the best jobs for you. While HiredScore assists in reviewing applications, all final decisions are made by Intermountain personnel to ensure fairness. We protect your privacy and follow strict data protection rules. Your information is safe and used only for recruitment. Thank you for considering a career with us and experiencing our AI-enhanced recruitment process.

All positions subject to close without notice.