Security Officer

CommonSpirit Health; Roseburg (OR); On-site; USD 24,796 - 38,572; Full time

Job summary

CHI Mercy Health is seeking a Security Officer to maintain safety by patrolling areas, monitoring surveillance and emergency systems, and coordinating with staff to deter and investigate issues. You will dispatch personnel via radio and support a secure environment while upholding our values.

Responsibilities include greeting patients and visitors, guiding them within the campus, and responding to emergencies with calm, de-escalating actions.

Qualifications

• High School Diploma or GED required at hire.
• Unarmed Professional: OR, within 30 Days.
• CPR within 30 Days.
• First Aid within 30 Days.
• Healthcare security experience preferred.

Responsibilities

• Greets, directs and communicates with patients and visitors.
• Interacts with Mercy departments to assist patients/customers.
• Provides information and directions within the hospital or Mercy campus.
• Responds to emergencies involving combative or violent individuals.
• Uses de-escalation techniques to resolve situations.

Skills

Patrol duties

Surveillance monitoring

De-escalation skills

Dispatch systems

Education

High School Diploma

GED

Tools

Surveillance cameras

Hospital emergency systems

Radio dispatch

Job description

Job Summary and Responsibilities

As our Security Officer, you will maintain the highest level of safety and security by patrolling assigned areas, diligently deterring, detecting, and investigating suspicious activity or crime. Every day you will effectively monitor electronic surveillance equipment and hospital emergency systems, dispatch appropriate personnel via radio, and actively patrol to protect individuals and property, all while embodying our core values and supporting strategic quality improvement. To be successful in this role, you will demonstrate exceptional vigilance, strong observational skills, proficiency in electronic surveillance and dispatch systems, and a commitment to protecting our community while upholding our organizational values and contributing to a secure environment.

• Works independently with little or no supervision.
• Greets, directs and communicates with patients and visitors as they enter Mercy Medical Center for services.
• Interacts with all Mercy departments to assist patients/customers.
• Provides information to staff, visitors, and patients, giving directions to specific locations within the hospital or Mercy campus, and by giving general information regarding rules, regulations, etc.
• Responds to emergency situations related to combative or violent people that are endangering themselves or others.
• Evaluates situations and uses de-escalation skills to resolve situations.

Job Requirements

Required

• High School Graduate General Studies, upon hire or
• High School GED General Studies, upon hire and
• Unarmed Professional: OR, within 30 Days and
• Driver's License: OR, upon hire and
• Basic Life Support - CPR, within 30 Days and
• First Aid, within 30 Days

Preferred

• College level coursework in professionally related fields and One year of experience in law enforcement or as a security officer, upon hire and
• Healthcare security experience

Where You'll Work

At CHI Mercy Health, you'll discover a place where your professional growth is deeply valued within a truly supportive and rewarding environment. For over a century, our commitment to Compassion, Inclusion, Integrity, Excellence, and Collaboration has guided every interaction, shaping how we care for our patients and uplift one another. Today, as CHI Mercy Health, we remain deeply committed to healing the whole person - body, mind, and spirit - in the communities we serve. This commitment is strengthened by the diverse expertise and shared values brought together through our growth. We are proud of our state-of-the-art care and numerous awards and accreditations that reflect our dedication to excellence. When you join CHI Mercy Health, you become part of a team that delivers top-quality, professional healthcare and contributes to a legacy of service built on collaboration and shared purpose.