Security Officer

Mercy Medical Center, Inc.; Lutherville (MD); On-site; USD 26,000 - 42,000; Full time

Benefits offered by this job

Health benefits

403(b) retirement plan

Paid Time Off

Tuition reimbursement

Mental Health resources

Disability benefits

Employee wellness programs

Job summary

Mercy Ridge is seeking a Security Officer to provide a secure environment for patient care functions, patrolling buildings and grounds, and responding to security incidents. The role emphasizes upholding Mercy values of Hospitality, Justice, Dignity, Stewardship, Prayer, and Excellence, serving as an ambassador for the organization.

The position requires strong observation skills, the ability to communicate clearly, and a commitment to safety.

Qualifications

• High school diploma or GED required or equivalent.

Responsibilities

• Makes scheduled rounds inside and outside buildings to maintain a safe environment for residents, visitors and staff.
• Enforces Mercy Ridge policies, procedures and regulations.
• Responds to all fire alarms and apartment emergency calls.
• Develops rapport with residents, family members, visitors and staff to ensure safety procedures meet facility needs.
• Maintains entrances in the facility for safe passage at all times.
• Provides detailed written incident reports and shares them with leadership.
• Performs service-related tasks to ensure safety and security of residents and staff.
• Assists with elevator malfunctions and escorts emergency services when needed.

Education

High School Diploma or GED

Job description

Summary

Join Our Team at Mercy Ridge – Now Hiring a Security Officer!

Mercy Medical Center is honored to be recognized by Newsweek as one of America's Most Trustworthy Companies for three consecutive years (2023–2025) and as one of America's Greatest Workplaces for Women in 2025. Additionally, we are proud to be a multi‑time recipient of Forbes' America's Best Midsize Employers award, most recently in 2025.

As a hospital founded by the Sisters of Mercy, we offer a supportive and empowering environment where dedicated medical professionals thrive. If you're passionate about making a meaningful impact through your work and contributing to a mission of compassionate care, we invite you to apply today and join our Mercy family.

Responsibilities

The Security Officer provides a secure environment for patient care functions of the Medical Center by protecting patients, visitors and staff through the patrol of buildings, property and grounds. The Security Officer will respond to, evaluate and assist with mitigating any security related issues. The Security Officer provides a secure environment for patient care functions of the Medical Center by protecting patients, visitors and staff through the patrol of buildings, property and grounds. The Security Officer will respond to, evaluate and assist with mitigating any security related issues. Serves as an Ambassador for upholding the Mercy values of Hospitality, Justice, Dignity, Stewardship, Prayer, and Excellence.

• Makes scheduled rounds both inside and outside the buildings to help maintain a safe and secure environment for residents and their property as well as company property.
• Enforces Mercy Ridge policies, procedures, and regulations.
• Responds to all fire alarms and apartment emergency calls.
• Develops and maintains a good working rapport with residents, family members, visitors, vendors and co‑workers, to assure safety & security procedures meet the needs of the facility.
• Assists with special security needs as they arise involving employees, visitors, and other members of the community.
• Provides detailed written reports of all incidents that occur during the shift and shares with community leadership.
• Maintains entrances in facility for safe passage at all times.
• Accomplishes all work in the order of priority set by supervisor. Performs specific work duties and responsibilities as assigned by supervisor.
• Partners with Concierge to complete daily up and about checks.
• Performs service related tasks as assigned to ensure the safety and security of residents and staff.
• Maintains all tools, equipment and supplies in proper condition.
• Reports all incidents/accidents immediately. Reports all unsafe/hazardous conditions equipment immediately, trained and knowledgeable in equipment lockout/tag out procedures. Assures that established safety regulations are followed at all times. Recognizes unsafe conditions and takes action or reports conditions to supervisor.
• Utilizes proper use of body mechanics and personal protective equipment (“PPE”) and devices.
• Uses equipment, services and supplies in a cost‑effective manner.
• Attends in‑service training and education sessions, as assigned.
• Must be knowledgeable of legal requirements while conducting investigations and interviewing witnesses and suspects.
• Provides coverage for the front desk for staff breaks when needed.
• Assists with elevator malfunctions and entrapments, escorts emergency services to the location when needed.

Requirements

• High School Diploma or GED
• One year experience in security preferred.
• Must obtain CPR certification within 6 months of hire or transfer. CPR must be current at all times.
• Special Police Commission preferred but not required

Min

USD $18.66/Hr.

Max

USD $30.79/Hr.

Salary Information

Compensation decisions are made in alignment with internal equity, role scope, and market data to ensure fair and consistent pay practices. Most new hires are typically placed within the lower to mid-portion of the range; offers above that level are reserved for candidates with advanced or highly specialized qualifications.

Benefits

• Benefits Eligibility is based on your scheduled FTE status and Job Category
• Competitive health, prescription, vision and dental benefits & wellness credit for eligible employees
• 403(b) retirement plan with generous company match and “catch up” provision
• Paid Time Off (PTO) & company paid holidays
• Tuition reimbursement
• Mental Health resources and other employee related wellness opportunities through our Employee Assistance Program
• Employer paid Short & Long Term Disability benefits for eligible employees
• Voluntary Benefits
• Discounts on auto & home insurance and Verizon plans
• Mercy’s Rewards & Recognition Program rewarding employees for going above and beyond in living Mercy’s Mission and Values

EEO Statement

Mercy Health Services is sponsored by the Sisters of Mercy. We are an Equal Opportunity Employer (EEO) recruiting talent for Mercy Health Services, which serves the greater Baltimore Metro and surrounding Maryland areas.