Security - Officer

Bally's; Rock Island (IL); On-site; USD 17,616 - 25,089; Full time

Benefits offered by this job

Competitive wages with annual performance reviews

Comprehensive health coverage plan

401(K)/ Company Match

Access to Perks and Childcare discounts

Job summary

A leading entertainment company in Rock Island is seeking a Security Officer responsible for ensuring the safety of guests and employees, maintaining security of assets, and delivering excellent customer service. Candidates should possess a high school diploma, strong communication skills, and prior experience in security. The role requires flexibility in shifts and includes competitive wages along with comprehensive health coverage and a 401(K) match.

Qualifications

• Prior security, safety, or loss prevention experience preferred.
• Must obtain and maintain a valid Driver’s License.
• Physically mobile with reasonable accommodations.

Responsibilities

• Maintain safety and protection of guests and employees.
• Oversee the physical security of the casino.
• Report any criminal or suspicious activity.

Skills

Excellent customer service skills

Excellent written and verbal communication skills

Education

High School graduate or equivalent

College or military education preferred

Job description

About Bally’s:

Bally’s Corporation is one of the world’s leading entertainment companies, with millions of players across digital gaming platforms and traditional casino venues. Recognized for our innovation, energy, and dedication to creating thrilling gaming experiences, we were born to entertain!

A career with Bally’s means starting on a path to endless possibilities. Our growing business is searching for service‑minded individuals looking for a place to build and grow, excel, and truly make a difference. So, if you want to be challenged in an exciting and fast‑paced environment, this is the place for you!

Job Summary:

As a Security Officer, you are responsible for the safety and protection of all guests, employees, company property and assets. You will maintain exemplary guest and employee relations. Act as an extension of management and make the best possible impression during the course of duty. This position’s wage is $15.50.

Essential Functions:

• Maintains a Service Culture that ensures the delivery of Superior internal/external guest service.
• Oversees the physical security of the casino and company assets.
• Responsible for the physical safety of guests, employees and property.
• Report to their immediate supervisor, without hesitation, any criminal or suspicious activity.
• Ensures department adheres to all regulatory, departmental and company policies and procedures.
• Report to their immediate supervisor, without hesitation, any violations of company policy & procedure, the Adopted Rules, MIC’s, or IC’s.
• Knowledge of all promotions and events.
• All other duties as assigned.

Qualifications:

• High School graduate or equivalent
• College or military education preferred
• Prior security, safety, or loss prevention experience preferred
• Excellent customer service skills
• Excellent written and verbal communication skills
• Obtain and maintain a valid Driver’s License

Physical Requirements:

• Physically mobile with reasonable accommodations
• Respond to visual and aural cues
• Read, write, speak, and understand English
• Able to work flexible shifts
• Operate in mentally and physically stressful situations

Environmental Working Conditions:

The work environment contains bright lights, loud noise, and stressful situations.

What’s in it for you:

• Competitive wages with annual performance reviews
• Comprehensive health coverage plan that includes medical, dental, and vision
• 401(K)/ Company Match
• Access Perks and Childcare discounts

Pass a company background investigation

Must be 21 years of age

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

The above description denotes some of the specific characteristics which are necessary to perform the principal functions of the job and are not intended to be a description of all work requirements that may be inherent in the position.