Security Officer

McLaren Health Care; Port Huron (MI); On-site; USD 21,000 - 30,000; Full time

Job summary

McLaren Port Huron is seeking a security professional to act as a first responder to emergencies and to protect patients, visitors, staff and property. The role includes rounds, incident documentation, and enforcing safety policies while providing excellent customer service.

Responsibilities include assisting other security personnel, monitoring compliance with badges and safety protocols, and participating in emergency drills.

Qualifications

• High school diploma or equivalent.
• Valid state driver’s license.
• No criminal records/violations.
• Driving record must meet insurance requirements.
• Six months of prior work experience (preferred).

Responsibilities

• Makes rounds inside and outside assigned areas, documents incidents, and initiates corrective actions.
• Assist hospital staff and escort visitors as needed.
• Observe and document policy non-conformances and PPE/safety procedures.
• Complete all required paperwork in a timely manner.
• Maintain confidentiality of all security-related information.
• Respond to calls from nursing and other departments to assist with disorderly patients or visitors.
• Follow established communication scripts when answering calls and interacting with entrants.
• Participate in emergency preparedness drills and planning.
• Perform other related duties as required.

Skills

Oral communication

Written communication

Public interaction

Stress management

Confidentiality

Education

High school diploma or equivalent

Associate degree in criminal justice or related field

Job description

The McLaren system includes 12 hospitals across the state, ambulatory surgery centers, imaging centers, a 730-member employed primary and specialty care physician network, commercial and Medicaid HMOs covering more than 242,000 Michigan lives, home health, infusion and hospice providers, pharmacy services, a clinical laboratory network, and a wholly owned medical malpractice insurance company. McLaren operates Michigan’s largest network of cancer centers and providers, anchored by the Karmanos Cancer Institute, a National Cancer Institute-designated comprehensive cancer center. McLaren has 20,000 full-, part-time and contracted employees and more than 93,000 network providers throughout Michigan.

Position Summary:Under general supervision, responsibilities include being a first responder to emergency situations at the assigned facility; makes periodic tours to secure areas, provides customer service, mitigates sudden behavioral occurrences, deters crimes, checks for irregularities and inspects protection devices and fire control equipment. Assists in the enforcement of security/safety related regulations, and protects hospital patients, visitors, staff and property from hazardous conditions and/or criminal activities, including the potential for violence in the workplace.

Essential Functions and Responsibilities:

• 1. Makes rounds, inside and outside of assigned areas as scheduled or assigned, investigating and documenting all unusual or suspicious incidents, initiating corrective action as appropriate.
• 2. Provides assistance to other security personnel, hospital employees, and escorts visitors to desired locations as necessary.
• 3. Observes and documents the non-conformance of policies and procedures including but not limited to the display of identification badges, fire, disaster, electrical, safety and infection control policies and procedures.
• 4. Accurately completes all required paperwork on a timely basis.
• 5. Demonstrates discretion in handling confidential information; maintains confidentiality of all employee, patient, visitor, physician, hospital and security related information.
• 6. Responds to calls from nursing and other hospital departments in a timely manner to assist in the management of disorderly patients and/or visitors and emergency codes.
• 7. Performs functions in accordance with established standards of performance, including but not limited to, using pre-established script when answering phone calls and when interacting with customers entering and exiting the facility.
• 8. Participates in emergency preparedness drill, education and planning to the extent described in system, operations and departmental policies.
• 9. Performs other related duties as required and directed.

Qualifications:

Required:

• High school diploma or equivalent.
• Valid state driver's license.
• No criminal records/violations.
• Driving record must be within the approved insurance company’s regulations.

Preferred:

• Training beyond high school in related programs.
• Previous experience in health care industry.
• Associate degree in criminal justice, security administration or related field.
• Six months of prior work experience.

Knowledge, Skills, and Abilities:

• Ability to demonstrate excellent oral and written communications skills including the use of a personal computer and report writing.
• Ability to endure the physical elements associated with outside work assignments.
• Demonstrated ability to deal with the public in a courteous and/or firm manner when necessary.
• Demonstrated ability to perform under stressful situations, achieve work objectives and maintain the hospital's community relations philosophy.
• Knowledge of organizational and departmental policies, procedures, and guidelines.
• Ability to maintain confidentiality in patient and personnel communications.
• Demonstrated ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Position/Subsidiary Specific:

• 1. Supports the mission and vision of McLaren Port Huron through behaviors that reflect and integrate our values, as evidenced by observation, peer and customer feedback.

Additional Information

• Schedule: Full-time
• Requisition ID: 26011650
• Daily Work Times: 3:30p-12:00a
• On Call: No

McLaren Health Care is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identification, age, sex, marital status, national origin, disability, genetic information, height or weight, protected veteran or other classification protected by law.

McLaren Health Care is an Equal Opportunity Employer. Qualified applicants will receive consideration for employmentwithout regard to race, color, religion, sexual orientation, gender identification, age, sex, marital status,national origin, disability, genetic information, height or weight, protected veteran or other classificationprotected by law.