Security Officer

McLaren Health Care; Pontiac (MI); On-site; USD 32,000 - 43,000; Full time

Job summary

McLaren Health Care seeks a Hospital Security Officer to provide first-responder support, secure facilities, and protect patients, visitors, and staff. The role emphasizes quick rounds, incident documentation, and adherence to safety protocols.

The position requires a high school diploma, valid license, a clean driving record, and relevant healthcare-related experience or training. Full-time schedule runs 6:00am–2:30pm with opportunities for growth and ongoing training.

Qualifications

• High school diploma or equivalent.
• Valid state driver’s license.
• Driving record must meet insurer requirements.
• Training beyond high school in related programs.
• Experience in health care, mental health or corrections preferred.
• Six months of prior work experience.

Responsibilities

• Makes rounds inside and outside assigned areas, investigating unusual or suspicious incidents.
• Assists security personnel, hospital staff, and escorts visitors as needed.
• Observes and documents policy non-conformities and safety procedures.
• Completes required paperwork timely and accurately.
• Maintains confidentiality of sensitive information.
• Responds to calls to manage disorderly patients or visitors and emergencies.
• CWE/TASER trained staff must complete required TASER policy training.
• Follows established standards when answering calls and guiding visitors entering/exiting.
• Participates in emergency preparedness drills and planning.
• Performs other related duties as required.

Skills

First responder

Customer service

Emergency response

Observational skills

Education

High school diploma or equivalent

Associate degree in criminal justice or related field

Tools

CEW/TASER training

Job description

The McLaren system includes 12 hospitals across the state, ambulatory surgery centers, imaging centers, a 730-member employed primary and specialty care physician network, commercial and Medicaid HMOs covering more than 242,000 Michigan lives, home health, infusion and hospice providers, pharmacy services, a clinical laboratory network, and a wholly owned medical malpractice insurance company. McLaren operates Michigan’s largest network of cancer centers and providers, anchored by the Karmanos Cancer Institute, a National Cancer Institute-designated comprehensive cancer center. McLaren has 20,000 full-, part-time and contracted employees and more than 93,000 network providers throughout Michigan.

Position Summary: Under general supervision, responsibilities include being a first responder to emergency situations at the assigned facility; makes periodic tours to secure areas, provides customer service, mitigates sudden behavioral occurrences, deter crimes, checks for irregularities and inspects protection devices and fire control equipment. Assists in the enforcement of security/safety related regulations, and protects hospital patients, visitors, staff and property from hazardous conditions and/or criminal activities, including the potential for violence in the workplace.

Essential Functions and Responsibilities:

1. Makes rounds, inside and outside of assigned areas as scheduled or assigned, investigating and documenting all unusual or suspicious incidents, initiating corrective action as appropriate.

2. Provides assistance to other security personnel, hospital employees, and escorts visitors to desired locations as necessary.

3. Observes and documents the non-conformance of policies and procedures including but not limited to the display of identification badges, fire, disaster, electrical, safety and infection control policies and procedures.

4. Accurately completes all required paperwork on a timely basis.

5. Demonstrates discretion in handling confidential information; maintains confidentiality of all employee, patient, visitor, physician, hospital, and security related information.

6. Responds to calls from nursing and other hospital departments in a timely manner to assist in the management of disorderly patients and/or visitors and emergency codes.

7. Security Officers who carry a Conducted Electrical Weapon (CEW)/Taser are required to successfully complete all required training, per the Conducted Electrical Weapon – TASER Policy (92210-0025).

8. Performs functions in accordance with established standards of performance, including but not limited to, using pre-established script when answering phone calls and when interacting with customers entering and exiting the facility.

9. Participates in emergency preparedness drill, education and planning to the extent described in system, operations and departmental policies.

10. Performs other related duties as required and directed.

Qualifications:

Required:

High school diploma or equivalent

Valid state driver's license

Driving record must be within the approved insurance company’s regulations

Preferred:

Training beyond high school in related programs

Previous experience in health care industry, mental health or corrections

Associate degree in criminal justice, security administration or related field

Six months of prior work experience

Additional Information

• Schedule: Full-time
• Requisition ID: 26011057
• Daily Work Times: 6:00am- 2:30pm
• On Call: No

McLaren Health Care is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identification, age, sex, marital status, national origin, disability, genetic information, height or weight, protected veteran or other classification protected by law.