Security Officer

Aloft Philadelphia Downtown; Philadelphia (Philadelphia County); Sur place; USD 21 000 - 34 000; Plein temps

Avantages offerts par ce poste

Medical/Dental/Vision

Paid Time Off

401k Match

Life Insurance

Travel Discounts

Transit Benefits

Wellness Program

Professional Development

Referral Bonus

Résumé du poste

Aloft Philadelphia Downtown is seeking a dedicated Security Officer to protect guests, team members and property while delivering friendly, professional service.

You will patrol designated hotel areas, respond to incidents, complete incident reports, control access to secured zones, assist guests with luggage, and support safety programs under HHM EarthView standards.

Qualifications

• High School diploma or equivalent.
• Prior security experience is desirable.
• CPR/First Aid certification preferred.

Responsabilités

• Patrol designated hotel areas.
• Respond to disturbances and emergency situations.
• Maintain a daily activity log.
• Maintain confidentiality with respect to guest and employee incidents.
• Prepare incident reports and communicate to hotel management.
• Escort guests to rooms and assist entry according to hotel standards.
• Be aware of guest satisfaction scores and work toward improving scores.
• Follow sustainability guidelines of EarthView program.
• Practice safe work habits and follow MSDS/OSHA standards.
• Monitor TV cameras, if applicable.
• Perform bell person tasks and assist guests with luggage.

Connaissances

Security experience

CPR/First Aid

Formation

High School diploma or equivalent

Description du poste

Opportunity: Security Officer

Perform protective and enforcement functions in a friendly and courteous manner to maintain a safe and secure hotel environment.

Opportunity: Security Officer

Perform protective and enforcement functions in a friendly and courteous manner to maintain a safe and secure hotel environment.

Your Growth Path

Security Supervisor/Manager - Director of Security

Your Focus

• Patrol designated hotel areas.
• Respond to disturbances and emergency situations.
• Maintain a daily activity log.
• Maintain confidentiality with respect to guest and employee incidents.
• Prepare incident reports and other reports and communicate all related information to hotel management.
• Access secured areas for authorized personnel.
• Complete incident/accident reports in a clear and concise manner.
• Escort guests to their rooms or assist guest’s w/entry into their rooms according to hotel standards.
• Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
• Follow sustainability guidelines and practices related to HHM’s EarthView program.
• Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
• Monitor TV cameras, if applicable.
• Perform bell person tasks and assist guests with luggage.
• Perform other duties as requested by management.

Your Background And Skills

• HighSchool diploma or equivalent and/or experience in a hotel or related field preferred.
• Prior security experience is desirable.
• CPR/First Aid preferred.

HHM Hotels Benefits And Perks

• Competitive wages for full time and part time opportunities
• Medical, Dental and Vision Health Insurance
• Paid Time Off
• 401k Company Match
• Free Basic Life Insurance
• Travel Discounts
• Commuter Transit and Commuter Parking Benefits
• Employee Assistance and Wellness Program
• Educational/Professional Development
• Referral Bonus Program

Work Environment and Context

• Work schedule varies and may include working on holidays and weekends and alternate shifts.
• Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching and climbing stairs.

What We Believe

People Are Our Capability - Hearts That Serve - Only Excellence - Stay Nimble - Own It