Security Officer

Binion's Gambling Hall & Hotel; Security (MD); On-site; USD 35,000 - 50,000; Full time

Job summary

A reputable casino and hotel in Maryland is seeking a Security Officer to ensure the safety and well-being of guests and team members. Responsibilities include patrolling the premises, providing first aid, and assisting law enforcement. Candidates must have a high school diploma, two years of guest contact experience, and be able to work in a fast-paced environment. This role offers competitive pay and requires physical stamina and excellent customer service skills.

Qualifications

• Two years’ experience in a position with direct guest contact required.
• Prefer individual with two years’ police, military police or casino security experience.
• Must be able to write detailed reports and give court testimony.

Responsibilities

• Responsible for the safety and well-being of guests and fellow team members.
• Patrols property to identify safety hazards and ensure security.
• Provides first aid and emergency assistance when necessary.

Skills

Crisis management

Effective communication

Physical restraint

Customer relations

Attention to detail

Education

High school diploma or equivalent

Tools

First Aid and CPR training

ASP baton training

Job description

Protects company assets and provides a safe environment for our employees and guests.

ESSENTIAL FUNCTIONS

• Responsible for the safety and well‑being of guests and fellow Team Members.
• Gives directions and provides escort to customers in need.
• Provides assistance to civil and law enforcement authorities, including testimony in court and other administrative hearings.
• Makes chip fills, verify jackpots.
• Regularly provides escorts of money and persons in money‑handling positions.
• Provides first aid, including CPR when necessary.
• Patrols all sections of property to identify safety hazards and breaks in security.
• Interviews, investigates and documents all applicable incidents in accordance with company policy.
• Makes lost and found detailed descriptions of people and incidents.
• Enforces all company policies and procedures.
• Meets the attendance guidelines of the job and adheres to regulatory, departmental and company policies.

SPECIFIC JOB KNOWLEDGE, SKILL and ABILITY

• Must be able to work and stand inside and outside, sometimes in heat in excess of 115 degrees or cold as low as 10 degrees.
• Must be able to physically restrain adults who weigh more than 200 pounds.
• Must be able to respond calmly in crisis and stressful situations.
• Must be able to work independently.
• Must be able to stoop, bend, jump, twist, crouch, grip, carry heavy loads and maneuver quickly on level surfaces, as well as, up and down stairs.
• Must be able to lift and carry up to 60 pounds.
• Must be able to push or pull up 150 pounds.
• Must be able to make rational decisions when handling guest and employee issues.
• Must be able to give court testimony when necessary and write detailed reports.
• Responds to visual and aural cues.
• Must be able to read, write, speak and understand English.
• Must be able to tolerate areas containing second hand smoke, high noise levels, bright lights and dust.
• Must be able to prepare effective written reports.
• Must possess excellent customer and employee relations skills.
• Must be able to work any day of the week and any shift.
• Must be able to get along with co-workers and work as a team.
• Must present a well‑groomed appearance.

QUALIFICATION STANDARDS

Education: High school diploma or equivalent.

Experience: Two years’ experience in a position with direct guest contact required. Prefer individual with two years’ police, military police or casino security experience.

Licenses or Certificates: Must undergo eight (8) hours of ASP (baton) training. Must be able to obtain Alcohol Awareness, First Aid and CPR certifications.