Security Officer

Miamiokchamber; Miami, Northern (OK, KY); Hybrid; USD 17,000 - 25,000; Full time

Job summary

Miamiokchamber is seeking a vigilant security/traffic control professional to greet guests, explain casino areas, and escort passengers and valuables as required. You will participate in safety protocols, respond to incidents, and coordinate with departments to maintain a secure gaming environment.

Responsibilities include conducting safety checks, reporting hazards, and operating a golf cart for passenger transport while maintaining a positive, professional demeanor at all times.

Qualifications

• Experience in customer-facing roles preferred.
• Ability to respond quickly and calmly in emergencies.
• Strong observation and reporting skills.

Responsibilities

• Greet customers and provide information on casino promotions and areas.
• Escort money, customers, employees, and vendors as needed.
• Complete incident reports and monitor safety; protect property from vandalism.

Skills

Customer service

Safety awareness

Emergency response

Communication

Job description

*Must have a valid non-expired drivers license.

*Must be able to pass a background screening.

1. Greet Customers with outstanding customer service& provide them with information about Casino Promotions, different areas within the Casino (Poker, Blackjack, bingo and the bars), other activities within the area and any other information that is given to you by your Supervisor for customer relations.

2. Responsible for escorting the following; Money within the Casino and to the Bank, Customers, employees (when needed) and any Outside Vendor (when needed).

3. Fill out Incident reports, and act as a safety and fire watch. Report any situation that may be deemed hazardous. Protect the gaming facility’s machines and property from vandalism, watch and track suspicious persons and activities.

4. Ensure Customer and Employee safety during any emergency situation(fire, tornado, bomb threat, robbery or hazardous chemical spill). Act as traffic control when needed.

5. At all times officers must display a professional and friendly attitude and take pride in the job being performed. Work closely with every department in the Casino and the Tribal Police Department.

6. Perform other related duties as assigned by a Supervisor, Director or member of Management. Good attendance is mandatory.

7. Operate a motorized vehicle/ golfcart in a safe manner to transport customer and employees to/ from parking lots and casino

8. Must ensure all passengers are seated in a correct manner before transport

9. Must display a very positive attitude toward casino operations 10.Must be able to perform fueling and service of the vehicle assigned.