Security Officer

SLS Hotels; Miami (FL); On-site; USD 30,000 - 42,000; Full time

Job summary

SLS LUX Brickell in Miami is seeking a Security Agent to maintain a safe environment for guests and team members under the supervision of the Security Manager. You will patrol premises, monitor alarms and cameras, and respond to incidents.

The role emphasizes customer service, adherence to policies, and the ability to multitask in a fast-paced hospitality setting. Prior security or guard experience at upscale properties is preferred.

Qualifications

• High School Diploma or equivalent required.
• 1-2 years in a public contact position, ideally in upscale hotels.
• Proven experience as a security officer or guard.
• Knowledge of legal guidelines for area security and public safety.
• Familiarity with report writing.

Responsibilities

• Monitor and patrol assigned areas to provide a safe environment for guests and employees.
• Patrol interior and exterior perimeter and report issues to the Director of Security.
• Prevent losses by reporting irregularities and restraining trespassers.
• Minimize opportunities for loss, respond to disturbances and prohibited conduct.
• Respond to emergencies and prepare written reports.
• Watch alarms or video cameras and operate emergency equipment.
• Perform first aid or CPR.
• Provide excellent customer service and adhere to company standards.
• Remain compliant with regulations and protect assets from theft, assault, fire, and other safety issues.
• Follow procedures for fire prevention, property patrol, traffic control, and accident investigations.
• Fulfill other duties as assigned; may perform related tasks as needed.

Skills

Public contact

Surveillance & observation

English proficiency

Multitasking

Attention to detail

Teamwork

Customer service

Communication skills

Education

High School Diploma or equivalent

Job description

Company Description

Gazed at the multi-color exterior in the buzzing neighborhood that lies just outside, SLS LUX Brickell offers both our team members and our guests extraordinary experiences infused with glamour and a playful spirit. We have an exciting career opportunity to join our team. Say farewell to the ordinary and hello to SLS LUX Brickell, an irresistible and spellbinding retreat in the city’s center.

Job Description

Job Purpose

Under the general guidance of the Security Manager, assist in maintaining a safe and secure environment for our guests and employees by patrolling and monitoring premises and personnel. The Security Agent will maintain a high visibility presence and prevent all illegal or inappropriate actions. The goal is to detect, deter, observe and report.

Duties & Functions

• Responsible for monitoring and patrolling assigned areas to provide a safe environment for guests and employees
• Patrols the outside and inside perimeter of property, ensuring that reports are made to Director of Security if there is a potential safety issue
• Prevent losses and damage by reporting irregularities, informing violators of policy and procedures; restraining trespassers
• Responsible for minimizing opportunities for loss or damage, anticipating potential problems, reacting to disturbances and prohibited conduct
• Responsible for responding to emergency situations as needed
• Will be responsible for preparing written reports
• Watch alarm systems or video cameras and operate detecting/emergency equipment
• Perform first aid or CPR
• Provide excellent customer service
• Adhere to all company service and operating standards
• Remain in compliance with local, state and federal regulations
• Responsible for responding to emergency situations as needed to provide necessary assistance to employees and guests
• Protect the company’s assets relative to theft, assault, fire and other safety issues
• Follow procedures for various initiatives, including fire prevention, property patrol, traffic control and accident investigations
• Any other reasonable duties as assigned by the supervisor or manager
• We recognize we are in the hospitality industry and that may require us to provide lateral service. We will on occasion call for each individual in the team to on a routine basis perform various related tasks as needed in the spirit of providing exceptional service

Qualifications

SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY

• High School Diploma or equivalent required
• One to two years in a public contact position, preferably in an upscale or lifestyle brand hotel
• Proven experience as security officer or guard
• Knowledge of legal guidelines for area security and public safety
• Familiarity with report writing
• Excellent surveillance and observation skills
• Possess a gracious, friendly, and fun demeanor
• Ability to multitask, work in a fast-paced environment and have a high level attention to detail
• Maintain positive and productive working relationships with other employees and departments
• Ability to work independently and to partner with others to promote an environment of teamwork
• Must be able to stand or walk a minimum eight-hour shift.
• Must be able observant and quick to respond to various situations while also multitasking and handling stressful situations.
• Must be able to twist, tow (push or pull), reach, bend climb and carry objects as necessary.
• Must have excellent communication skills and be able to read, write, speak and understand English.
• Must be able to work inside and outside at all times of the year as needed, based upon business volumes.

Additional Information

All your information will be kept confidential according to EEO guidelines.