Security Officer

McLaren Health Care; Lansing (MI); On-site; USD 22,000 - 30,000; Full time

Job summary

McLaren Health Care in Lansing, MI is seeking a security professional to respond to emergencies, patrol facilities, and protect patients, visitors and staff. The role emphasizes customer service, incident documentation, and adherence to hospital security policies.

You will conduct rounds, assist colleagues, observe for policy non-conformances, complete paperwork promptly, maintain confidentiality, and participate in drills and emergency planning.

Qualifications

• High school diploma or equivalent is required.
• Must possess a valid Michigan driver’s license and be insurable under the hospital insurance program.
• Ability to complete required paperwork accurately and on time.
• Escort visitors and assist staff as needed while maintaining professional conduct.

Responsibilities

• Makes rounds inside and outside assigned areas to identify and document unusual or suspicious incidents.
• Assists other security personnel and hospital staff; escorts visitors to destinations as needed.
• Observes and documents policy non-conformances and safety procedures.
• Completes all required paperwork promptly and accurately.
• Maintains confidentiality of patient, staff, and security information.
• Responds to calls to manage disorderly patients or visitors and emergency codes.
• Participates in emergency preparedness drills and planning.

Skills

Customer service

Attention to detail

Communication

Discretion

Education

High school diploma or equivalent

Associate degree in criminal justice, security administration or related field

Training beyond high school in related programs

Job description

Position Summary

Under general supervision, responsibilities include being a first responder to emergency situations at the assigned facility; makes periodic tours to secure areas, provides customer service, mitigates sudden behavioral occurrences, deters crimes, checks for irregularities and inspects protection devices and fire control equipment. Assists in the enforcement of security/safety related regulations, and protects hospital patients, visitors, staff and property from hazardous conditions and/or criminal activities, including the potential for violence in the workplace.

Essential Functions and Responsibilities

• Makes rounds, inside and outside of assigned areas as scheduled or assigned, investigating and documenting all unusual or suspicious incidents, initiating corrective action as appropriate.


• Provides assistance to other security personnel, hospital employees, and escorts visitors to desired locations as necessary.


• Observes and documents the non-conformance of policies and procedures including but not limited to the display of identification badges, fire, disaster, electrical, safety and infection control policies and procedures.


• Accurately completes all required paperwork on a timely basis.


• Demonstrates discretion in handling confidential information; maintains confidentiality of all employee, patient, visitor, physician, hospital and security related information.


• Responds to calls from nursing and other hospital departments in a timely manner to assist in the management of disorderly patients and/or visitors and emergency codes.


• Performs functions in accordance with established standards of performance, including but not limited to, using pre-established script when answering phone calls and when interacting with customers entering and exiting the facility.


• Participates in emergency preparedness drill, education and planning to the extent described in system, operations and departmental policies.


• Performs other related duties as required and directed.

Qualifications

Required

• High school diploma or equivalent.


• Must possess a valid Michigan driver’s license and be insurable under the hospital insurance program.

Preferred

• Training beyond high school in related programs.


• Previous experience in health care industry.


• Associate degree in criminal justice, security administration or related field.


• Six months of prior work experience.

Equal Opportunity Employer of Minorities/Females/Disabled/Veteran

Additional Information

• Schedule: Full-time


• Requisition ID: 26004604


• Daily Work Times: 10p-630a


• Hours Per Pay Period: 80


• On Call: No


• Weekends: Yes