Security Officer

Riverside-Casino-; Iowa; On-site; USD 21,000 - 30,000; Full time

Job summary

Riverside Casino & Golf Resort is seeking a Security Officer to protect guests, employees, and assets while delivering superior guest service. This role covers patrols across casino, hotel, parking areas, and golf course with rapid response to incidents.

The position requires an acceptable MVR, a high school diploma or GED, IRGC licensure, and strong interpersonal and written communication skills. $18.50/hr with premium pay and tips; OT eligibility applies.

Qualifications

• High school diploma or GED is required.
• Ability to obtain IRGC license.
• Strong interpersonal and written communication skills.

Responsibilities

• Patrol property including casino, hotel, parking lots, and golf course.
• Respond to radio and emergency calls.
• Perform First Aid, CPR, and AED when needed and maintain certifications.
• Conduct money transfers, table fills/credits, and monitor drops.
• Write incident reports and maintain documentation.
• Coordinate with other departments and maintain open communication.
• Ability to stand up to 100% of the time.

Skills

Guest service

Interpersonal communication

Written communication

Education

High school diploma or GED

Job description

The Security Officer is responsible for protecting customers, employees, and all assets of Riverside Casino and Golf Resort, while providing superior Guest Service.

Essential Functions

• Provide first class Guest Service to all internal & external guests.
• Patrol property (casino, hotel, parking lots, and golf course) and ensure the safety of all employees and guests.
• Respond to radio and emergency calls as needed.
• Perform First Aid, CPR, and AED as needed, and maintain certification in these areas when necessary.
• Conduct money transfers and table fills/credits, as well as monitor drops as needed.
• Perform all post duties assigned, to include writing incident reports.
• Work closely with other departments and maintain open communication with all employees.
• Ability to stand up to 100% of the time.

Required

• Acceptable Motor Vehicle Record.
• High school diploma or GED equivalent.
• Ability to be licensed through IRGC.
• Must demonstrate interpersonal and written communication skills.

Schedule

$18.50/hr (including premium pay and average tips) with 40 hours of Paid Time Off upon hire

Riverside Casino & Golf Resort ® is an Equal Opportunity Employer dedicated to non-discrimination in employment. We select the best qualified individual for the job based on job-related qualifications regardless of race, age, color, religion, sex, national origin, ancestry, marital status, sexual preference, disability or any other status protected by applicable law.