Casino & Resort Security Officer — Guest Service & Safety

Riverside Casino & Golf Resort; Iowa; On-site; USD 21,000 - 30,000; Full time

Job summary

Riverside Casino & Golf Resort is seeking a Security Officer to protect guests, employees, and assets while delivering superior guest service. This role covers patrols across casino, hotel, parking areas, and golf course with rapid response to incidents.

The position requires an acceptable MVR, a high school diploma or GED, IRGC licensure, and strong interpersonal and written communication skills. $18.50/hr with premium pay and tips; OT eligibility applies.

Qualifications

• High school diploma or GED is required.
• Ability to obtain IRGC license.
• Strong interpersonal and written communication skills.

Responsibilities

• Patrol property including casino, hotel, parking lots, and golf course.
• Respond to radio and emergency calls.
• Perform First Aid, CPR, and AED when needed and maintain certifications.
• Conduct money transfers, table fills/credits, and monitor drops.
• Write incident reports and maintain documentation.
• Coordinate with other departments and maintain open communication.
• Ability to stand up to 100% of the time.

Skills

Guest service

Interpersonal communication

Written communication

Education

High school diploma or GED

Job description

Riverside Casino & Golf Resort is seeking a Security Officer to protect guests, employees, and assets while delivering superior guest service. This role covers patrols across casino, hotel, parking areas, and golf course with rapid response to incidents.

The position requires an acceptable MVR, a high school diploma or GED, IRGC licensure, and strong interpersonal and written communication skills. $18.50/hr with premium pay and tips; OT eligibility applies.