Security Officer

Allen County Public Library; Fort Wayne (IN); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Library-paid pension plan - INPRS

Life insurance

HSA and FSA options

Three weeks of vacation

Two weeks of sick leave

Employee discounts

Job summary

The Allen County Public Library is seeking a Full-Time Security Officer to support our busy downtown Main Library on second shift. You will help ensure safety for patrons and staff while fostering a welcoming, inclusive atmosphere.

Responsibilities include patrols, incident response, and documenting reports with professionalism. A valid driver's license is required and prior security or customer-facing experience is preferred.

Qualifications

• A valid driver's license is required.
• Excellent observation and situational awareness abilities.
• Clear, professional communication and conflict-resolution skills.
• Sound judgment and ability to resolve issues calmly.
• Reliability, integrity and a calm demeanor under pressure.
• Experience in security, public safety or customer-facing environments preferred.

Responsibilities

• Monitor the library building, grounds and activities to maintain a safe environment.
• Conduct routine patrols and maintain a visible security presence.
• Respond to incidents, emergencies and calls for assistance.
• Enforce library policies with professionalism and respect.
• Complete incident reports accurately and timely.
• Collaborate with staff to support an inclusive space for all patrons.

Skills

Observation skills

Situational awareness

Communication

Conflict resolution

Calm under pressure

Reliability

Tools

Surveillance tech

Job description

Join our team and help create a safe, welcoming environment where learning, connection, and community thrive.

The Allen County Public Library is seeking a Full-Time Security Officer to support our busy downtown Main Library on second shift. In this role, you'll help ensure the safety and security of patrons, staff, and facilities while contributing to a positive, inclusive atmosphere for all.

If you're observant, calm under pressure, and committed to people-first service, this is a meaningful opportunity to make a daily impact in your community.

What Drives Us

We are a welcoming hub for learning and connection, empowering our community through knowledge, resources, and inclusive experiences-putting people first and creating a place where everyone belongs and thrives.

What You'll Do

As a Security Officer, you will:

• Monitor the library building, grounds, and activities to ensure a safe environment

• Conduct routine patrols and maintain visible security presence

• Respond to incidents, emergencies, and calls for assistance

• Enforce library policies with professionalism and respect

• Complete incident reports and documentation accurately and timely

• Collaborate closely with staff to support a welcoming, inclusive space for all patrons

What You Bring

Successful candidates will have:

• A valid driver's license

• Strong observation and situational awareness skills

• Clear, professional communication and conflict-resolution abilities

• Sound judgment and problem-solving skills

• Reliability, integrity, and a calm demeanor under pressure

• Experience in security, public safety, or customer-facing environments preferred

• Familiarity with basic surveillance or security technology a plus

Benefits

We offer a comprehensive benefits package, including:

• Medical, dental, and vision insurance

• Library-paid pension plan - INPRS

• Life insurance

• HSA and FSA options

• Three weeks of vacation

• Two weeks of sick leave

• Employee discounts

This is a primarily 2nd shift position. The schedule for this role is Sunday 10:30am - 6:30pm; Monday - Thursday 2:00pm - 10:00pm; Friday - Saturday 11:00am - 7:00pm (40 hours per week with a rotating weekend schedule).