Security Officer

MaineHealth Accountable Care Organization; Farmington (ME); On-site; USD 28,000 - 33,000; Full time

Job summary

Franklin Hospital in Farmington, ME, is seeking a full-time Security Officer to join the team. You will help keep patients, visitors, and staff safe through patrols, incident response, and policy enforcement.

The role requires calm judgment in high-stress situations, strong communication, and reliable documentation. Training will be provided, and 18+ with a valid driver's license and CPR/BLS is expected.

Qualifications

• High school diploma or equivalent; IAHSS Basic certification within 1 year.
• Valid driver's license; BLS within 30 days; CPI/NIMS certifications as applicable.
• Prior hospital safety experience preferred; basic computer skills.
• Must be 18+; ability to respond to behavioral emergencies and assist staff.
• Preferred: strong customer service, communication, and conflict-resolution skills.

Responsibilities

• Perform proactive patrols and incident response to safeguard patients, visitors, staff, and assets.
• Enforce security policies and provide customer service in a healthcare setting.
• Assist clinical staff in managing disruptive or combative individuals using approved techniques.
• Identify and report safety and security concerns; document incidents accurately.
• Respond to emergencies and de-escalate situations as needed.

Skills

Hospital safety experience

De-escalation techniques

Documentation skills

Customer service

Communication

Calm under pressure

Age 18+

Education

High school diploma or equivalent

IAHSS Basic certification within 1 year

Tools

Driver's license

BLS certification within 30 days

Job description

Location: Farmington, ME
Facility: Franklin Hospital
Schedule: Full Time
Shift: Varies
Job Category: Service/Maintenance Support
Req #: 93464
Date Posted: Sep 18, 2026

Franklin Hospital is seeking a full time Security Officer to join their team! The Security Officer plays an integral role in keeping patients and care team members safe. The ideal candidate demonstrates the ability to remain calm and logical in a high stress environment. Reliability, time management, and excellent documentation skills are critical to success in this role. Experience is preferred but not required. We are willing to train the right candidate!

Summary: This position consists of 36 hours per week, evening shifts.

The Security Officer I helps maintain a safe and secure environment for patients, visitors, staff, and organizational assets through proactive patrols, incident response, policy enforcement, and customer service. The officer identifies and reports safety and security concerns, responds to emergencies, and utilizes de-escalation techniques to manage behavioral incidents. When necessary, the Security Officer I assists clinical staff in the safe management of disruptive or combative individuals using approved physical intervention techniques consistent with training and policy.

Required Minimum Knowledge, Skills, and Abilities (KSAs)

• Education: High school diploma or equivalent preferred. IAHSS Basic certification required within one year of hire.
• License/Certifications: Valid Driver’s license required based on role and location. BLS certification required within 30 days of hire; Crisis Prevention Intervention (CPI) (or equivalent) NIMS 100/200/700 (as applicable); and proficiency with assigned equipment required within 30 days.
• Experience: Prior experience in hospital safety, security, or a related field preferred. Basic computer efficiency and ability to learn and operate security-related systems and equipment.
• Additional Skills/Requirements Required: Must be 18 years or older; Ability to respond to behavioral emergencies and assist clinical staff in maintaining a safe environment through the application of trained physical intervention techniques when required. Required to wear assigned security and safety equipment, including a protective vest, for extended periods during scheduled shifts.
• Additional Skills/Requirements Preferred: Demonstrated customer service, communication, and conflict- resolution skills. Ability to maintain composure, exercise sound judgment, and interact effectively with patients, visitors, and external agencies in stressful situations.

Additional Information

MaineHealth is committed to fostering a supportive, inclusive environment where care team members can thrive while making a meaningful impact in the communities we serve across Maine and New Hampshire. We offer competitive benefits including paid parental leave, flexible work options, student loan assistance, professional development opportunities, and well-being resources - so you can grow your career while feeling supported both personally and professionally.

We recognize the value each team member brings to our organization.Any offer of employmentwill depend onqualificationssuch asskills, relevant experience, education, certifications,and otherjob-relatedfactors. Thebase rangeis an estimate and does notreflect the full valueofourtotal compensationpackage.

The pay range for this position is $20.27to $24.36 per hour.

Compensation for part-time positions isdeterminedon a prorated basis consistent with the scheduled hours and applicable full-time equivalent (FTE).

In addition to base pay, MaineHealth offerscomprehensivebenefits, recognition programs, career growth opportunities, and,where applicable,shiftdifferentials or other incentives.

MaineHealth will never request financial information during the interview or pre-hiring process. All legitimate communications will come from an email address ending in @mainehealth.org. If you suspect fraudulent activity, please report it immediately to [email protected].

If you have questions about this role, please contact [email protected]

Hiring Scam Alert

MaineHealth will never request financial information during the interview or pre-hiring process. All legitimate communications will come from an email address ending in @mainehealth.org. If you suspect fraudulent activity, please report it immediately to [email protected].

Notice Regarding Maine Employer Surveillance Statute

Pursuant to Maine's Employer Surveillance Statute, prospective care team members are notified that MaineHealth may monitor, collect, record, review, or retain information related to the use of its systems, networks, applications, files, data, communications platforms (including notified recordings), smart badges, building access, company vehicle GPS data, business calls, and workplace security cameras.

Information collected may be used for legitimate business purposes, including security, safety, compliance, investigations, training, quality assurance, and operational management.

MaineHealth policy requires all care team members to be vaccinated, including for influenza, subject to eligibility for medical or religious exemptions which can only be granted in compliance with applicable law.

Notice Regarding Maine Employer Surveillance Statute: Pursuant to Maine's Employer Surveillance Statute, prospective care team members are notified that MaineHealth may monitor, collect, record, review, or retain information related to the use of its systems, networks, applications, files, data, communications platforms (including notified recordings), smart badges, building access, company vehicle GPS data, business calls, and workplace security cameras.

Information collected may be used for legitimate business purposes, including security, safety, compliance, investigations, training, quality assurance, and operational management.