Security Officer

Q Casino + Resort; Dubuque (IA); On-site; USD 21,000 - 34,000; Full time

Job summary

Q Casino + Resort in Dubuque, IA seeks a Security Officer to enforce internal controls, protect assets, and ensure patron and employee safety. You will monitor activities, assist with surveillance, verify ages, escort funds, operate shuttle, and respond to emergencies in a fast-paced casino environment.

Requires a High School diploma or equivalent, a valid driver’s license, and the ability to lift up to 50 lbs.

Qualifications

• Ability to speak clearly over 2-way radio.
• Ability to verify fills and jackpot paperwork.
• Ability to complete security reports.

Responsibilities

• Provide an authoritative presence to deter criminal activity and enforce policies.
• Assist Surveillance Department with detecting violations of internal controls and regulatory rules.
• Apprehend suspects or patrons suspected of criminal activity.
• Assist EMTs, police, and fire department personnel in emergencies.
• Verify ages of patrons before entry to the casino.
• Escort funds as needed and control access to restricted areas.
• Provide crowd control and drive the casino shuttle vehicle when required.
• Assist with wheelchairs and secure cashier areas during power failures.

Skills

Clear communication

Two-way radio etiquette

Security procedures

Education

High School diploma or equivalent

Job description

Q CASINO + RESORTSecurity OfficerBASIC FUNCTIONTo enforce and follow internal controls procedure, Iowa Racing and Gaming Commission rules and regulation and Company policies, while protecting the company assets. Also, to ensure the safety of patrons and employees.ORGANIZATIONAL RELATIONSHIPSReports to: Security Supervisor/ManagerSupervises: N/ASPECIFIC DUTIES AND RESPONSIBILITIESProvide an authoritative to deter criminal activity and the intentional violation of company policies.Assist Surveillance Department with the detection of criminal activity and violations of internal controls, Iowa Racing and Gaming rules and regulations, and the laws of the State of Iowa.Apprehend criminal suspects or patrons suspected of criminal activities.Assist EMT’s police and fire department personnel in emergency situations.Verification of ages of patrons prior to them entering Casino.Observe patrons for intoxication.Provide escort of funds when deemed necessaryControl access to restricted areas.Provide crowd control as needed.Issue “fee free” passes to visitors, vendors and employees.Patrol facility to include driving Q Casino vehicle in parking lots.Drive Q Casino shuttle vehicle when necessary.Assist with wheelchairs.Secure cashier areas in the event of a power failure.EDUCATION, TRAINING AND EXPERIENCEHigh School diploma or equivalent.Valid Drivers License (Class D in Iowa or valid Wisconsin or Illinois Drivers License)Prior Security experience preferred, but not necessary.STANDARDS OF PERFORMANCEAbility to speak clearly over 2-way radio.Ability to give directions when necessary.Ability to verify fills and jackpot paperwork.Good written communication skills.Ability to complete security reports.Ability to operate Q Casino passenger shuttle vehicle.Ability to follow instructions, Internal Controls and IRGC rules and regulations.MENTAL AND PHYSICAL REQUIREMENTSAbility to lift up to 50 lbs.Climbing, balancing, stooping, kneeling, crawling, reaching.Standing for long periods of time.Walking for long periods of time.Pushing, pulling, grasping talking, hearing.Repetitive motion movements.Pushing cart weighing up to 400lbs.WORKING ENVIRONMENT AND CONDITIONSSubject to inside and outside work.Subject to all weather conditions when performing outside work.Loud noise levels.Exposure to cigarette and cigar smoke.