SECURITY OFFICER

Crescent Hotels & Resorts; City of Syracuse (NY); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Flexible scheduling

Discounts at Crescent properties

Discounts at Marriott hotels

Free Parking

Job summary

Crescent Hotels & Resorts seeks an On-Call Security team member for Marriott Syracuse Downtown. You will patrol the hotel, respond to emergencies, manage guest welfare, and enforce safety policies to protect guests, staff, and property.

Flex scheduling and employee discounts add value to this role. Requirements include English communication, a NYS Security Guard License (or renewal within 30 days), and the ability to stand, walk, and assist with lifting up to 150 lbs.

Qualifications

• Must be able to communicate in English.
• Self-starting personality with an even disposition.
• Maintain a professional appearance and manner at all times.
• Able to communicate well with guests and be a team player.

Responsibilities

• Spend the majority of shift on foot patrol around the hotel interior and perimeter to observe risks and maintain safety.
• Handle disturbances and coordinate response to emergencies in a calm, rational manner.
• Promote safe work practices and monitor life safety systems.
• Answer security lines and respond to priority calls promptly.
• Report alarms and suspicious activity to the supervisor on duty.

Skills

English

Team player

Professional appearance

Customer service

Education

NYS Security Guard License

Job description

Description

We are looking for our next great team member to join us as On-Call Security in our Security department. We are committed to providing you with:

• Flexible scheduling to allow you to focus on what is important to you
• Discounts with our Crescent managed properties in North America for you & your family members
• Additional hotel discounts with Marriott International brand hotels
• Free Parking

Compensation: $17.00 per hour

Marriott Syracuse Downtown seeks On-Call to perform protective and enforcement functions in a courteous and restrained manner in coping with emergencies, undesired conduct, disturbances and threats to life and property to maintain a safe and secure environment and to ensure Crescent Hotels & Resorts and Marriott brand high standards of cleanliness are met.

Here is what you will be doing each day as On-Call Security:

• Spend majority of shift on foot patrol, walking, climbing stairs of the interior and perimeter of the hotel to observe and identify potential security and safety risks or undesirable conditions. Requires verbal communication using pager and two-way radio, bending, stooping and kneeling.
• Maintain order in the hotel, dealing with the welfare of guests, and assisting with door lock problems. Coordinate expedient response to emergency conditions such as fire, fire or safety hazards and threats to life and/or property in a calm, rational and persuasive manner. Handle undesired conduct and potential violations of hotel policy as warranted for the security and safety of hotel guests, associates, patrons and property. Requires grasping, lifting and or carrying or otherwise moving persons, packages, luggage, wheelchairs and safety equipment using manual dexterity of hands.
• Watch for suspicious persons entering, exiting, or loitering around building. Conduct walk through observations of entire hotel. Promote safe work practices.
• Answer security telephone and safety hotline calls and respond in a timely manner based on priority.
• Observe the security monitors for any unusual activity and in the case of suspicious behavior report directly, via radio, to the supervisor on duty; report any alarms similarly.
• Memorize and monitor life safety system installed at property including layout of entire building, alarm pull stations, location of fire extinguisher and sprinklers.
• Comply with attendance rules and be available to work on a regular basis.
• Perform any other job related duties as assigned.

Does this sound like you?

You possess a self-starting personality with an even disposition and can maintain a professional appearance and manner at all times. You can communicate well with guests and are willing to "pitch-in" and help co- workers with their job duties and be a team player. You have working knowledge of chemical cleaning agents and operation of various cleaning equipment along with the ability to push and/or pull equipment weighing up to 100 lbs. You are also able to scrub and scour surfaces, extending arms over head to perform cleaning tasks, and work in confined spaces. You understand & believe that every Crescent associate is a guest relations ambassador, every working minute of every day.

• Must have the ability to communicate in English.
• Self-starting personality with an even disposition.
• Maintain a professional appearance and manner at all times.
• Can communicate well with guests.
• Must be willing to "pitch-in" and help co- workers with their job duties and be a team player.
• Thorough knowledge of the layout of the building, function rooms, and some knowledge of the city and surrounding areas.
• Ability to stand, walk and/or sit and continuously perform essential job functions for duration of shift.
• Hearing and visual ability to observe and detect signs of emergency situations.
• Ability to perform tasks requiring bending, stooping, kneeling, and walking significant distances between and within buildings on the property.
• Ability to grasp, lift and/or carry or otherwise move goods weighing a maximum of 150 lbs. Sufficient manual dexterity in hands.
• Ability to climb stairs and ladders at a rapid pace.
• Ability to perform duties within extreme temperature ranges.

Additional Qualifications

A current New York State Security Guard License is required within the first 30 days of employment. Ability to work weekends and holidays.

Shifts vary with flexibility to work overnights. MUST be available for weekend shifts. NYS Security Guard Certification or ability to renew within 30 days required for this position.

At Crescent Hotels & Resorts we strive to create a great place to work where associates at all levels of our organization are respected for their differences, just like the guests and owners we serve. That’s why we are dedicated to creating an environment that facilitates open and honest conversations about race, equity, diversity, and inclusion. By examining our own beliefs and behaviors, we can create change through training, recruiting, and promoting diverse talent to strengthen our culture.

Qualifications

NYS Security Guard Certification or able to renew within 30 days of hire

Experience

• Required NYS Security Guard Certification or able to renew within 30 days of hire
• Required

3 years experience as security guard or law enforcement preferred.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.