Security Guard

Crescent Hotels & Resorts; Quincy (MA); On-site; USD 25,000 - 36,000; Full time

Job summary

Crescent Hotels & Resorts in Quincy, MA is seeking an Overnight Security Officer to protect guests and property while providing courteous service. Shifts run from 11:00 pm to 7:00 am, with Friday and Saturday availability essential.

You will patrol the hotel, monitor life safety systems, handle disturbances, assist guests, and report to the Front Office Manager to maintain a safe and secure environment.

A professional appearance, English communication, and teamwork are required.

Qualifications

• Must have the ability to communicate in English.
• Professional appearance and manner at all times.
• Ability to stand, walk and perform duties for the duration of shift.

Responsibilities

• Patrol hotel on foot to observe and identify security risks.
• Coordinate response to emergencies and ensure calm, rational handling.
• Monitor security cameras and report alarms and unusual activity.
• Assist guests and protect life and property during shifts.
• Answer security hotline calls and respond promptly based on priority.

Skills

English communication

Team player

Detail oriented

Education

High School (Required)

Job description

Description

JOB OVERVIEW: Perform protective and enforcement functions in a courteous and restrained manner in coping with emergencies, undesired conduct, disturbances and threats to life and property to maintain a safe and secure environment.

HOURS: This is an overnight position. Shifts generally run from 11:00 pm to 7:00 am, but flexibility may be necessary. Friday and Saturday availability is essential.

REPORTS TO: Front Office Manager

ESSENTIAL JOB FUNCTIONS:

1. Spend majority of shift on foot patrol, walking, climbing stairs of the interior and perimeter of the hotel to observe and identify potential security and safety risks or undesirable conditions. Requires verbal communication using pager and two way radio, bending, stooping and kneeling.
2. Maintain order in the hotel, dealing with the welfare of guests, and assisting with door lock problems. Coordinate expedient response to emergency conditions such as fire, fire or safety hazards and threats to life and/or property in a calm, rational and persuasive manner. Handle undesired conduct and potential violations of hotel policy as warranted for the security and safety of hotel guests, associates, patrons and property. Requires grasping, lifting and or carrying or otherwise moving persons, packages, luggage, wheelchairs and safety equipment using manual dexterity of hands.
3. Watch for suspicious persons entering, exiting, or loitering around building. Conduct walk through observations of entire hotel. Promote safe work practices.
4. Answer security telephone and safety hotline calls and respond in a timely manner based on priority.
5. Observe the security monitors for any unusual activity and in the case of suspicious behavior report directly, via radio, to the supervisor on duty; report any alarms similarly.
6. Memorize and monitor life safety system installed at property including layout of entire building, alarm pull stations, location of fire extinguisher and sprinklers.
7. Comply with attendance rules and be available to work on a regular basis.
8. Perform any other job related duties as assigned.

REQUIRED SKILLS AND ABILITIES:

Must have the ability to communicate in English. Self-starting personality with an even disposition. Maintain a professional appearance and manner at all times. Can communicate well with guests. Must be willing to "pitch-in" and help co- workers with their job duties and be a team player. Thorough knowledge of the layout of the building, function rooms, and some knowledge of the city and surrounding areas. Ability to stand, walk and/or sit and continuously perform essential job functions for duration of shift. Hearing and visual ability to observe and detect signs of emergency situations. Ability to perform tasks requiring bending, stooping, kneeling, and walking significant distances between and within buildings on the property. Ability to grasp, lift and/or carry or otherwise move goods weighing a maximum of 150 lbs. Sufficient manual dexterity in hands. Ability to climb stairs and ladders at a rapid pace. Ability to perform duties within extreme temperature ranges.

Qualifications

Security Experience Preferred

Behaviors

• Loyal: Shows firm and constant support to a cause (Preferred)
• Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well (Preferred)
• Team Player: Works well as a member of a group (Preferred)

Motivations

• Preferred

  Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization

• Preferred

  Job Security: Inspired to perform well by the knowledge that your job is safe

• Preferred

  Flexibility: Inspired to perform well when granted the ability to set your own schedule and goals

Education

• High School (Required)

Experience

• Preferred

  1 years:

  Security Experience Preferred

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.

Source: Crescent Hotels & Resorts