Security Officer

McLaren Health Care; Caro (MI); On-site; USD 21,000 - 28,000; Full time

Job summary

McLaren Thumb and Caro is seeking a Security Officer to act as a first responder to emergencies at the facility. You will conduct rounds, secure areas, assist staff and visitors, and document incidents while maintaining confidentiality of sensitive information.

The role requires vigilance, the ability to communicate clearly, and adherence to hospital policies. Training in security or related fields is preferred, with CHSO/CHASO certifications supported within the first year of hire.

Qualifications

• High school diploma or equivalent.
• Valid state driver's license.
• No criminal records/violations.
• Driving record must meet insurer's standards.
• Training beyond high school in related programs (preferred).
• Previous health care experience (preferred).
• Associate degree in criminal justice, security administration or related field (preferred).
• Six months of prior work experience (preferred).

Responsibilities

• Makes rounds, investigates and documents unusual or suspicious incidents.
• Assists security personnel, hospital staff and escorts visitors as needed.
• Monitors compliance with policies and procedures including ID badges and safety rules.
• Completes required paperwork in a timely manner.
• Maintains confidentiality of patient, staff and security information.

Skills

Oral and written communication

Report writing

Public interaction

Discretion/confidentiality

Education

High school diploma or equivalent

Associate degree

Job description

Position Summary:

Under general supervision, responsibilities include being a first responder to emergency situations at the assigned facility; makes periodic tours to secure areas, provides customer service, mitigates sudden behavioral occurrences, deters crimes, checks for irregularities and inspects protection devices and fire control equipment. Assists in the enforcement of security/safety related regulations, and protects hospital patients, visitors, staff and property from hazardous conditions and/or criminal activities, including the potential for violence in the workplace.

Essential Functions and Responsibilities:

• Makes rounds, inside and outside of assigned areas as scheduled or assigned, investigating and documenting all unusual or suspicious incidents, initiating corrective action as appropriate.
• Provides assistance to other security personnel, hospital employees, and escorts visitors to desired locations as necessary.
• Observes and documents the non-conformance of policies and procedures including but not limited to the display of identification badges, fire, disaster, electrical, safety and infection control policies and procedures.
• Accurately completes all required paperwork on a timely basis.
• Demonstrates discretion in handling confidential information; maintains confidentiality of all employee, patient, visitor, physician, hospital and security related information.

Qualifications:

Required:

• High school diploma or equivalent.
• Valid state driver's license.
• No criminal records/violations.
• Driving record must be within the approved insurance company’s regulations.

Preferred:

• Training beyond high school in related programs.
• Previous experience in health care industry.
• Associate degree in criminal justice, security administration or related field.
• Six months of prior work experience.

Knowledge, Skills, and Abilities:

• Ability to demonstrate excellent oral and written communications skills including the use of a personal computer and report writing.
• Ability to endure the physical elements associated with outside work assignments.
• Demonstrated ability to deal with the public in a courteous and/or firm manner when necessary.
• Demonstrated ability to perform under stressful situations, achieve work objectives and maintain the hospital's community relations philosophy.
• Knowledge of organizational and departmental policies, procedures, and guidelines.
• Ability to maintain confidentiality in patient and personnel communications.
• Demonstrated ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Position/Subsidiary Specific: McLaren Thumb and Caro

• BLS certification required.
• Certified Healthcare Security Officer Certification (CHSO) through the International Association of Healthcare Security & Safety within 1 year of hire for Full-time and Part-time employees.
• Certified Advanced (Lead) Security Officer Certification (CHASO) through the International Association of Healthcare Security and Safety within 1 year of hire for Lead Security Officers.

Additional Information

• Schedule: Per Diem
• Requisition ID: 26011450
• Daily Work Times: Varies
• Hours Per Pay Period: 0.01
• On Call: No
• Weekends: Yes