Security Officer

McLaren Health Care; Pontiac (MI); On-site; USD 42,000 - 65,000; Full time

Job summary

McLaren Health Care is seeking a Security Officer to serve as a first responder to emergencies within the Pontiac facility. Responsibilities include conducting rounds, documenting incidents, escorting visitors, enforcing safety policies, and protecting patients, staff, and visitors from hazards and crime.

Requirements include a high school diploma or equivalent, valid driver’s license, and compliant driving record.

Qualifications

• High school diploma or equivalent is required.
• Valid state driver's license is required.
• Driving record must be within the approved insurance company’s regulations.
• Training beyond high school in related programs is preferred.
• Previous experience in health care industry, mental health or corrections is preferred.
• Associate degree in criminal justice, security administration or related field is preferred.
• Six months of prior work experience is preferred.

Responsibilities

• Make rounds inside and outside assigned areas, investigate incidents and document findings.
• Escort visitors and assist hospital staff as needed.
• Monitor compliance with security and safety policies and report non-conformances.
• Complete required paperwork in a timely manner.
• Maintain confidentiality of sensitive information.
• Respond to calls to assist with disorderly patients or visitors and emergency codes.
• Participate in emergency preparedness drills and training.
• Perform duties per established standards of performance and scripts.

Education

High school diploma or equivalent

Associate degree in criminal justice, security administration or related field

Job description

Position Summary: Under general supervision, responsibilities include being a first responder to emergency situations at the assigned facility; makes periodic tours to secure areas, provides customer service, mitigates sudden behavioral occurrences, deter crimes, checks for irregularities and inspects protection devices and fire control equipment. Assists in the enforcement of security/safety related regulations, and protects hospital patients, visitors, staff and property from hazardous conditions and/or criminal activities, including the potential for violence in the workplace.

Essential Functions and Responsibilities:

• Makes rounds, inside and outside of assigned areas as scheduled or assigned, investigating and documenting all unusual or suspicious incidents, initiating corrective action as appropriate.
• Provides assistance to other security personnel, hospital employees, and escorts visitors to desired locations as necessary.
• Observes and documents the non-conformance of policies and procedures including but not limited to the display of identification badges, fire, disaster, electrical, safety and infection control policies and procedures.
• Accurately completes all required paperwork on a timely basis.
• Demonstrates discretion in handling confidential information; maintains confidentiality of all employee, patient, visitor, physician, hospital, and security related information.
• Responds to calls from nursing and other hospital departments in a timely manner to assist in the management of disorderly patients and/or visitors and emergency codes.
• Security Officers who carry a Conducted Electrical Weapon (CEW)/Taser are required to successfully complete all required training, per the Conducted Electrical Weapon – TASER Policy (92210-0025).
• Performs functions in accordance with established standards of performance, including but not limited to, using pre-established script when answering phone calls and when interacting with customers entering and exiting the facility.
• Participates in emergency preparedness drill, education and planning to the extent described in system, operations and departmental policies.
• Performs other related duties as required and directed.

Qualifications:

Required:

• High school diploma or equivalent
• Valid state driver's license
• Driving record must be within the approved insurance company’s regulations

Preferred:

• Training beyond high school in related programs
• Previous experience in health care industry, mental health or corrections
• Associate degree in criminal justice, security administration or related field
• Six months of prior work experience

Additional Information

• Schedule: Full-time
• Requisition ID: 26011158
• Daily Work Times: 2:00pm - 10:30pm
• Hours Per Pay Period: 80
• On Call: No
• Weekends: Yes