Security Officer

McLaren Health Care Corporation; Caro (MI); On-site; USD 40,000 - 52,000; Full time

Job summary

McLaren Health Care Corporation is hiring a Security Officer to respond to emergencies, patrol facilities and ensure safety for patients, staff and visitors. The role requires vigilance, clear reporting and adherence to confidentiality standards.

Qualified candidates will have a high school diploma and a valid driver's license, with CHSO/CHASO certifications pursued within the first year of employment. The position involves varying daily hours and no on-call requirement.

Qualifications

• High school diploma or equivalent required.
• Valid state driver's license required.
• No criminal records/violations.
• Driving record must meet insurer requirements.

Responsibilities

• Makes rounds inside and outside assigned areas, investigates unusual or suspicious incidents and documents findings.
• Assists other security personnel and escorts visitors as needed.
• Observes and reports non-conformance to policies and procedures, including badges, safety and infection control rules.
• Completes all required paperwork on time.
• Maintains confidentiality of employee, patient, visitor and hospital information.

Skills

Excellent communication

Report writing

Customer service

Public interaction

Discretion/confidentiality

Education

High school diploma or equivalent

Associate degree in criminal justice or related field

Tools

CHSO Certification (within 1 year)

CHASO Certification (within 1 year)

Job description

The McLaren system includes 12 hospitals across the state, ambulatory surgery centers, imaging centers, a 730-member employed primary and specialty care physician network, commercial and Medicaid HMOs covering more than 242,000 Michigan lives, home health, infusion and hospice providers, pharmacy services, a clinical laboratory network, and a wholly owned medical malpractice insurance company. McLaren operates Michigan’s largest network of cancer centers and providers, anchored by the Karmanos Cancer Institute, a National Cancer Institute-designated comprehensive cancer center. McLaren has 20,000 full-, part-time and contracted employees and more than 93,000 network providers throughout Michigan.

Position Summary

Under general supervision, responsibilities include being a first responder to emergency situations at the assigned facility; makes periodic tours to secure areas, provides customer service, mitigates sudden behavioral occurrences, deters crimes, checks for irregularities and inspects protection devices and fire control equipment. Assists in the enforcement of security/safety related regulations, and protects hospital patients, visitors, staff and property from hazardous conditions and/or criminal activities, including the potential for violence in the workplace.

Essential Functions and Responsibilities

1. Makes rounds, inside and outside of assigned areas as scheduled or assigned, investigating and documenting all unusual or suspicious incidents, initiating corrective action as appropriate.

2. Provides assistance to other security personnel, hospital employees, and escorts visitors to desired locations as necessary.

3. Observes and documents the non-conformance of policies and procedures including but not limited to the display of identification badges, fire, disaster, electrical, safety and infection control policies and procedures.

4. Accurately completes all required paperwork on a timely basis.

5. Demonstrates discretion in handling confidential information; maintains confidentiality of all employee, patient, visitor, physician, hospital and security related information.

Qualifications

Required:

• High school diploma or equivalent.
• Valid state driver's license.
• No criminal records/violations.
• Driving record must be within the approved insurance company’s regulations.

Preferred:

• Training beyond high school in related programs.
• Previous experience in health care industry.
• Associate degree in criminal justice, security administration or related field.
• Six months of prior work experience.

Knowledge, Skills, and Abilities

1. Ability to demonstrate excellent oral and written communications skills including the use of a personal computer and report writing.

2. Ability to endure the physical elements associated with outside work assignments.

3. Demonstrated ability to deal with the public in a courteous and/or firm manner when necessary.

4. Demonstrated ability to perform under stressful situations, achieve work objectives and maintain the hospital's community relations philosophy.

5. Knowledge of organizational and departmental policies, procedures, and guidelines.

6. Ability to maintain confidentiality in patient and personnel communications.

7. Demonstrated ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Position/Subsidiary Specific: McLaren Thumb and Caro

• Certified Healthcare Security Officer Certification (CHSO) through the International Association of Healthcare Security & Safety within 1 year of hire for Full-time and Part-time employees.
• Certified Advanced (Lead) Security Officer Certification (CHASO) through the International Association of Healthcare Security and Safety within 1 year of hire for Lead Security Officers.

Additional Information

• Daily Work Times: Varies
• On Call: No

McLaren Health Care is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identification, age, sex, marital status, national origin, disability, genetic information, height or weight, protected veteran or other classification protected by law.

McLaren Health Care is an Equal Opportunity Employer. Qualified applicants will receive consideration for employmentwithout regard to race, color, religion, sexual orientation, gender identification, age, sex, marital status,national origin, disability, genetic information, height or weight, protected veteran or other classificationprotected by law.