Security Manager

Nyc-Housing-Authority; New York (NY); On-site; USD 70,000 - 100,000; Full time

Job summary

NYCHA is seeking an Associate Investigator to supervise, plan and coordinate security initiatives across New York City housing developments. The role requires initiative, sound judgment, and the ability to conduct inspections and audits.

Responsibilities include handling access requests with Property Management, leading security meetings, maintaining records and metrics, and training staff, with consideration for the 55-a Program eligibility.

Qualifications

• Four-year high school diploma or equivalent and five years of full-time investigator experience.
• Associate degree with four years of full-time investigator experience.
• Bachelor’s degree with two years of full-time investigator experience.
• Education/experience equivalent to one of the above.

Responsibilities

• Plan, implement, coordinate, monitor and evaluate security initiatives at NYCHA developments.
• Assist in resolution of layered access requests/issues with Property Management.
• Attend borough-wide and local security meetings; coordinate staff and community meetings.
• Maintain security records, daily and monthly metrics; conduct regular audits for compliance.
• Conduct unannounced inspections of buildings with Security/Firewatch guards; coordinate trainings for new staff.

Skills

Analytical skills

Communication skills

Attention to detail

Education

Four-year HS diploma or equivalent + 5 years experience

Associate degree + 4 years experience

Bachelor’s degree + 2 years experience

Education/experience equivalent

Job description

Under general supervision, with latitude for independent initiative and judgment, performs very responsible work in the supervision, planning, implementation, coordination, monitoring and/or evaluation of Security initiatives. Responsibilities will include, but are not limited to the following:

• Plan, implement, coordinate, monitor and/or evaluate security initiatives at each NYCHA development.
• Assist in the resolution of layered access requests/issues, alongside Property Management.
• Conduct and attend Borough wide and/or local security meetings.
• Coordinate and facilitate staff meetings, training sessions and community meetings as required, (i.e., PSA and community boards).
• Maintain security records, written reports, daily and monthly metrics.
• Conduct regular audits of files to ensure compliance with department/agency guidelines and protocols.
• Conduct unannounced inspections of buildings where there are Security/Firewatch guards.
• Coordinate trainings for new security staff.

Special Conditions

Individual selected for this position will be actively engaged in physical building inspections, as well as performing tasks that require a lot of walking, climbing stairs and standing for long periods of time.

NOTE: Office of Safety & Security employees are required to hold all confidential information in trust and strict confidence; unauthorized information sharing is strictly prohibited.

NOTE: The Department of Citywide Administrative Services (DCAS) administered a civil service exam for the Associate Investigator title on 09/25/25. Therefore, applicants (candidates) that did not take and pass the exam will potentially not be considered; likewise, applicants not reachable on the established civil service list will potentially be in jeopardy of being replaced with an eligible civil service candidate.

NOTE: IF THIS APPOINTMENT IS MADE ON A PROVISIONAL BASIS PURSUANT TO 65 OF THE NYS CIVIL SERVICE LAW, NO TENURE OR PERMANENCE ACCRUES TO AN INCUMBENT IN THIS POSITION BY VIRTUE OF SUCH APPOINTMENT.

NOTE: This position is open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate in your cover letter that you would like to be considered for the position under the 55-a Program. For detailed information regarding the 55-a Program, click on the link below:

https://bit.ly/55aProgram

Additional Information

1. NYCHA employees applying for promotional, title or level change opportunities must have served a period of one year at current location and in current title and level (if applicable).
2. NYCHA residents are encouraged to apply.
3. NYCHA provides benefits that include a choice of medical coverage plans, deferred compensation plans and a defined pension benefit plan as a member of the New York City Employees’ Retirement System (NYCERS).

Please read this posting carefully to make certain you meet the minimum qualification requirements before applying to this position.

ASSOCIATE INVESTIGATOR (NOT PR - 31121

Minimum Qualifications

1. A four-year high school diploma or its educational equivalent and five years of satisfactory, full-time experience as an investigator evaluating credit worthiness, searching for assets, verifying information concerning education, experience, and other personal qualifications bearing upon character and fitness for employment, or performing investigations involving the research, compilation and/or location of evidence or information in order to build a case or uncover activities of a criminal, corrupt, unlawful or unethical nature; or
2. An associate degree or 60 semester credits from an accredited college and four years of satisfactory, full-time experience as described in "1" above; or
3. A baccalaureate degree from an accredited college and two years of satisfactory, full-time experience as described in "1" above; or
4. Education and/or experience equivalent to "1", "2", or "3" above.

Preferred Skills

• Strong analytical and problem-solving skills.
• Excellent communication and customer service skills.
• Attention to detail and documentation.

55a Program

This position is also open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55-a Program.

Public Service Loan Forgiveness

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/.

Residency Requirement

NYCHA has no residency requirements.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.