Investigator

New-York-City-Department-of-Citywide-Administrative-Services; New York (NY); On-site; USD 55,000 - 85,000; Full time

Job summary

New York City Department of Citywide Administrative Services (DCAS) is seeking a dedicated Investigator to support the Investigations Unit within the Bureau of Examinations. The role focuses on determining applicant eligibility for City employment through thorough background investigations and reporting.

The Investigator will conduct interviews, document findings in mainframes and PICTS, and coordinate with City, State, and Federal partners.

Qualifications

• Four-year high school diploma or equivalent with two years’ investigative experience or
• Associate degree or 60 college credits or equivalent combinations with required four-year diploma.
• Experience evaluating credit worthiness or locating evidence and verifying information is acceptable.

Responsibilities

• Conduct investigations to determine eligibility for City employment.
• Record information in mainframe and PICTS and other data systems.
• Prepare narrative investigation reports and checklists for leadership review.
• Conduct face-to-face and virtual interviews with candidates and stakeholders.
• Interface with candidates, DCAS employees, other agencies, and private organizations.
• Perform related special assignments for the Senior Director of Investigations.

Skills

Background investigations

Interviewing

Confidentiality

Communication

Data entry

Education

High school diploma or equivalent

Associate degree / 60 college credits

Education/experience equivalence

Job description

DCAS's mission is to make city government work for all New Yorkers. From managing New York City’s most iconic courthouses and municipal buildings, to purchasing over $1 billion annually in goods and services for more than 80 City agencies what we do ensures that all agencies can deliver on their mission. Our reach touches every facet of city government and is instrumental to the successful day-to-day operations of the City of New York.

Our commitment to equity, effectiveness, and sustainability guides our work providing City agencies with the critical resources and support needed to succeed, including:

• Recruiting, hiring, and training City employees.
• Managing 55 public buildings.
• Acquiring, selling, and leasing City property.
• Purchasing over $1 billion in goods and services for City agencies.
• Overseeing the greenest municipal vehicle fleet in the country.
• Leading the City's efforts to reduce carbon emissions from government operations.

When you work at DCAS, you're not just working for one agency, but in service of them all. It's an opportunity to provide impactful support, quality customer service, and help protect the future of New York City for generations to come.

Visit our website at nyc.gov/dcas to learn more about the work we do.

The New York City Department of Citywide Administrative Services (DCAS), Human Capital Line of Service, Bureau of Examinations, performs responsible work in the establishment of qualifications for civil service positions, as well as in the development, validation, rating and administration of competitive civil service examinations, and certification of lists of eligible applicants.

The Investigations Unit is responsible for conducting background investigations of candidates for City employment to ensure they are of good moral character and meet their respective minimum qualification requirements. Fingerprints are processed digitally to the New York State Division of Criminal Justice Services and the Federal Bureau of Investigation (FBI), and the results are then reviewed by the Investigations Unit. Candidates with the most serious criminal convictions and derogatory employment information are investigated directly by DCAS for appointment, including investigations before appointment.

The Investigations Unit of the Bureau of Examinations is looking to appoint one (1) candidate to serve in the title of Investigator. The selected candidate's responsibilities will include, but not be limited, to the following:

• Conduct investigations to determine eligibility of candidates for City employment.
• Record information in mainframe and other data management systems, including the Personnel Investigation Control and Tracking System (PICTS).
• Prepare narrative investigation reports and checklists for the Supervisor and the Director.
• Conduct face-to-face and virtual interviews.
• Interface with candidates, DCAS employees, other agencies (City, State, and Federal), private organizations, and other supervisory personnel.
• Perform special assignments for the Senior Director of Investigations.
• Perform related work.

Only permanent employees in the title and those that are reachable on the civil service list are eligible to apply.

This position is also open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55-a Program.

INVESTIGATOR - 31105

Minimum Qualifications

1. A four-year high school diploma or its educational equivalent and two years of satisfactory, full-time experience as an investigator evaluating credit worthiness, searching for assets, verifying information concerning education, experience, and other personal qualifications bearing upon character and fitness for employment; or performing investigations involving the research, compilation and/or location of evidence or information in order to build a case or uncover activities of a criminal, corrupt, unlawful or unethical nature; or
2. An associate degree or 60 semester credits from an accredited college; or
3. Education and/or experience equivalent to "1" or "2" above. Undergraduate college credit can be substituted for experience on the basis of 30 semester credits, from an accredited college, for one year of full-time experience. However, all candidates must have at least a four-year high school diploma or its educational equivalent.

Preferred Skills

• Strong in-person customer service experience.
• Strong desire to work with diverse groups of people.
• Excellent and effective communication skills (written and oral), including the ability to understand and be understood in English.
• Able to handle sensitive situations and maintain a high degree of confidentiality.
• Able to analyze problems and handle potentially difficult situations.
• Comfortable working in a fast paced and dynamic atmosphere, handling multiple activities at a time.
• Able to adhere to deadlines.
• Able to work well independently and within a team.
• Strong computer skills, including experience with the Microsoft Office Suite.
• Possess strong attention to details.

55a Program

This position is also open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55-a Program.

Public Service Loan Forgiveness

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/.

Residency Requirement

New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.