Security Manager

Taney County Partnership; Branson (MO); On-site; USD 65,000 - 90,000; Full time

Job summary

Sight & Sound is seeking a Security Manager to lead a guest-focused security team across our Branson, MO facility and affiliated locations. You will ensure safety, hire and develop staff, and promote a culture of trust and competence.

You will coach leaders, enforce safety protocols, partner with departments and local agencies, and travel regionally to maintain high standards of security and service.

Qualifications

• Bachelor's degree and 5+ years of armed security, military or police service.
• 3+ years in leadership and development of individuals and teams.
• Ability to lead, de-escalate conflicts and foster collaboration.

Responsibilities

• Lead security team to protect guests and staff while delivering an exceptional guest experience.
• Develop team leaders and officers, improving communication, processes and protocols.
• Coordinate with other departments and stakeholders to maintain security across locations.
• Travel regionally and to Lancaster PA or other sites for training and alignment.

Skills

Leadership

Team development

Conflict resolution

Communication

Education

Bachelor's degree

Tools

PA Act 235 Certification

MO Guard Card

Job description

Description

Sight & Sound is an organization comprised of people with diverse talents coming together as one in Christ to tell His story through who we are and what we do. We foster a culture of love for God and love for others, trust and teamwork, and a collaborative environment in which we get to do our best work every day.

Description

Sight & Sound is an organization comprised of people with diverse talents coming together as one in Christ to tell His story through who we are and what we do. We foster a culture of love for God and love for others, trust and teamwork, and a collaborative environment in which we get to do our best work every day.

The Security Manager will provide leadership for an exceptional guest and employee experience by promoting a team culture driven by character, commitment, and competence. In addition to protecting the safety of all who visit and work on our property, the Security Manager will ensure that all members of the security team are committed to developing and maintaining relational health both within the team and with all partnering teams and departments.

Essential Duties And Responsibilities

• Instill a passion and excellence for Security and the Guest Experience, fostering an exceptional work environment through hiring, training, developing and equipping team members.
• Develop team leaders and officers that maximize communication, processes, protocols, and the guest experience, leading with our core values of oneness in Christ as seen through character, commitment, and competence.
• Build a team that consistently prioritizes engagement and relationship across departments.
• Actively promote and personally exemplify a character and culture that upholds our mission, values, and Security philosophy.
• Provide a strong, but not exclusive, voice on the Sight & Sound Security Task Force, where decisions are made through the collaborative insight of several key stakeholders.
• Partner with the Security Trainer, Security Lead, and Security Administrator to ensure the consistent and ongoing training of the team.
• Monitor and maintain all state and federal guidelines required for Security Officers.
• Security Managers in Lancaster and Branson will partner across locations to create consistency and training company wide.
• Meet regularly with key stakeholders to create and maintain a high level of security and communication.
• Proactively partner with Homeland Security and local public safety entities (fire, police, etc.) to ensure best practices, healthy communication, trust, and competency.
• Personally maintain a professionally appropriate standard of competencies, certifications, training, and physical fitness.
• Ability and willingness to travel regionally and nationally for training and to the theater in Lancaster, PA.

Prerequisites

• Proven leadership and ability to build a strong team and foster collaboration.
• Demonstrated experience developing individual team members, specifically with overcoming challenges related to personal development, interpersonal relationships, and healthy conflict resolution.
• Ability to motivate, inspire and challenge individuals and teams.
• Commitment to personal growth and development.
• Proven ability and experience in managing and de-escalating volatile situations; can think critically and respond calmly and rationally.
• Personable, with excellent communication skills.
• Strong organizational and planning skills, with an ability to multi-task.
• Creative problem solver, with the ability to analyze situations from multiple perspectives.

Other Requirements

• Current PA Act 235 Certification (Lancaster) / MO Guard Card (Branson).
• Valid driver's license.
• Must be able to pass a post-offer, pre-employment drug screening.
• Must be able to annually meet minimum physical requirements including: pass a physical exam by a medical doctor; have uncorrected vision of at least 20/70 in one eye and 20/200 in the other; corrected vision of at least 20/20 in one eye and 20/40 in the other; pass a hearing examination (hearing aids permitted); pass a psychological examination administered by a licensed psychologist; and have no conviction of a disqualifying criminal offense.
• Must be able to pass a post-offer physical assessment.
• Must be able to annually (1) pass a physical exam including vision and hearing; (2) pass a drug & alcohol screening; (3) meet with Human Resources for a general wellbeing check (a psychological screening will be required if there is reasonable cause); and (4) pass a background check.
• Branson employees must maintain the ability to demonstrate the equivalent competencies required by PA Act 235.
• Employees in this position are subject to random drug and alcohol screenings.

Education and/or Experience

Minimum Bachelor's degree and 5 or more years of active armed security, military, or police service. A minimum of 3 years of leadership and development of individuals and teams is required.

Physical Demands

The physical demands of this position are active in nature. You will be on your feet most of the day, walking and running regularly, using stairs regularly, working outdoors and indoors, consistently communicating with team members on a headset, and physically assisting guests. Assisting guests may involve lifting and/or supporting guests in and out of wheelchairs, seats, etc. This position is expected to frequently operate vehicles as well as lift/exert up to 50 lbs. of force occasionally. The full physical requirements of this job are available upon request.

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.