Security Koreatown

Customized Guard Services; Los Angeles (CA); Hybrid; USD 25,000 - 34,000; Full time

Job summary

Customized Guard Services in Los Angeles seeks a vigilant security professional for front-desk duties. The role includes greeting tenants, guests, and visitors, directing them to amenities, and addressing inquiries with courtesy.

You will monitor access, verify IDs, and maintain visitor logs while coordinating with the security team to ensure safety. The position emphasizes reliable, communicative teamwork, readiness for emergencies, and seamless liaison between building management and tenants.

Qualifications

• Experience in security or front-desk roles preferred.
• Excellent customer service and conflict-resolution skills.
• Ability to follow procedures and report incidents accurately.

Responsibilities

• Warmly greet tenants, guests, and visitors upon arrival.
• Provide directions and information about building amenities and surrounding areas.
• Address inquiries promptly and courteously.
• Monitor and control access to the building and verify identification.
• Maintain visitor logs and manage guest check-ins/outs.
• Assist with emergencies and coordinate with security teams.

Skills

Guest interaction

Access control

Surveillance

Emergency response

Communication

Job description

Key Responsibilities:

Greeting and Assistance:

• Warmly greet tenants, guests, and visitors upon arrival.
• Provide directions, information, and assistance regarding building amenities, services, and surrounding areas.
• Address and resolve inquiries and concerns promptly and courteously.

Access Control:

• Monitor and control access to the building, ensuring that only authorized individuals enter.
• Verify identification and issue visitor passes as necessary.
• Maintain a visitor log and manage guest check-ins and check-outs.

Security and Safety:

• Conduct regular surveillance of the lobby area and report any suspicious activities or security breaches.
• Collaborate with security personnel to ensure the safety of the building and its occupants.
• Respond promptly to emergencies, such as fire alarms, medical incidents, or evacuations, and assist as needed.

Communication:

• Serve as a liaison between building management, security, and tenants.
• Communicate effectively with other team members and departments to ensure smooth operations.
• Relay important information or updates to tenants and guests as required.