Security DTLA

Customized Guard Services; Los Angeles (CA); Hybrid; USD 38,000 - 56,000; Full time

Job summary

Customized Guard Services is hiring a security officer to welcome tenants and visitors, provide directions, and safeguard the building's operations in Los Angeles. You will assist guests and coordinate with management to deliver a safe, welcoming environment.

The role also involves monitoring access, verifying IDs, maintaining logs, conducting lobby surveillance, and responding to emergencies in a professional, timely manner to protect occupants and property.

Responsibilities

• Greeting tenants, guests, and visitors upon arrival.
• Provide directions and information about building amenities and surrounding areas.
• Address inquiries and concerns promptly and courteously.
• Monitor and control access to the building and verify identification.
• Maintain a visitor log and manage guest check-ins/check-outs.

Job description

Key Responsibilities:

Greeting and Assistance:

• Warmly greet tenants, guests, and visitors upon arrival.
• Provide directions, information, and assistance regarding building amenities, services, and surrounding areas.
• Address and resolve inquiries and concerns promptly and courteously.

Access Control:

• Monitor and control access to the building, ensuring that only authorized individuals enter.
• Verify identification and issue visitor passes as necessary.
• Maintain a visitor log and manage guest check-ins and check-outs.

Security and Safety:

• Conduct regular surveillance of the lobby area and report any suspicious activities or security breaches.
• Collaborate with security personnel to ensure the safety of the building and its occupants.
• Respond promptly to emergencies, such as fire alarms, medical incidents, or evacuations, and assist as needed.

Communication:

• Serve as a liaison between building management, security, and tenants.
• Communicate effectively with other team members and departments to ensure smooth operations.
• Relay important information or updates to tenants and guests as required.