Security & IT Systems Administrator

M.C. Dean, Inc.; Columbus (OH); On-site; USD 82,000 - 102,000; Full time

Benefits offered by this job

Competitive salary

Medical, dental, vision, life, and dis

Paid-time off

Tuition reimbursement

401k Retirement Plan

Military Reserve pay offset

Paid maternity leave

Job summary

M.C. Dean is seeking a Tech Specialist 2 (Security Administrator) to join its Security and Electronic Systems (SES) business unit.

You will analyze system performance, support the system administration team, and coordinate with customers, manufacturers, vendors and engineers to keep complex security solutions running reliably. Responsibilities include on-site support post deployment, documentation, and collaboration with field personnel to resolve installation issues.

Qualifications

• 8+ years of experience with installation, troubleshooting and/or testing of electronic security systems OR Associates with 6+ years of experience
• System administrator experience in performing triage on system problems, resolving the system problems, analyzing system data to prevent problems, and implementing new workstations and system extensions
• Reliable attendance at customer site during work hours required by customer

Responsibilities

• Analyze system performance and recommend improvements
• Provide support to the system administration and engineering team
• Using advanced knowledge of networking principals and system administration skills to troubleshoot systems and operating systems
• Communicate with customers, manufacturers, vendors and system administrators
• Train system users and other system support personnel
• Analyze and modify preventive maintenance checklists for system changes
• Troubleshoot system performance issues and implement corrective actions
• Organize and prepare detailed documentation of system performance, including service request records and analysis
• Perform desktop hardware and operating system set-up, imaging software loading, and antivirus updates
• Conduct in depth research and evaluate the research of Technical Specialists in order to evaluate existing and future systems
• Provide on site system support post deployment
• Read and interpret engineering drawings
• Understand SOP and SOW documentation
• Ensure test lab equipment is maintained
• Interface with engineering team to ensure design efficiency
• Interface with internal and external customers demonstrating excellent oral and written communication skills
• Conduct research and development of entire systems and analyze all interoperability and constructability scenarios
• Read blue prints, schematics and statements of work (SOW). C
• Coordinate with field personnel and/or engineering team to discuss any potential installation issues
• Answer support calls to help field personnel and system administrators with any installation issues encountered on the job site
• Conduct research and development on new system manufacturers (i.e. access control, intrusion detection and closed circuit television systems).
• Perform all duties with minimal direct supervision

Skills

System administration

Troubleshooting

Customer communication

Documentation

Education

High School Diploma/GED + 8+ years experience

Associate degree +6+ years

Tools

Electronic security systems

Job description

M.C. Dean is seeking a Tech Specialist 2 (Security Administrator) to join its Security and Electronic Systems (SES) business unit.

You will analyze system performance, support the system administration team, and coordinate with customers, manufacturers, vendors and engineers to keep complex security solutions running reliably. Responsibilities include on-site support post deployment, documentation, and collaboration with field personnel to resolve installation issues.