Security Investigator

Albany Medical Center; City of Albany (NY); On-site; USD 70,000 - 109,000; Full time

Job summary

Albany Medical Center is seeking a Security Investigator to assist with investigations of significant incidents, manage CCTV and incident reports, and support administration in training and policy adherence. The role requires handling subpoenas, crime logs for Clery reporting, and timely communication of issues to leadership.

The ideal candidate will have a high school diploma, extensive investigative experience, and strong computer and communication skills.

Qualifications

• High School Diploma/G.E.D. required.
• Bachelor's Degree in Criminal Justice or related field preferred.
• 7–9 years as a detective/investigator with a public law enforcement agency preferred.
• 1–3 years in a hospital environment preferred.
• Experience with CCTV and access control software required.
• Excellent computer skills with Windows-based software required.
• Strong interpersonal and communication skills required.
• Must possess good judgement and decision-making skills.
• Valid NYS Driver's License required.
• NYS Security Guard Registration required.

Responsibilities

• Assists with management and/or investigation of significant incidents, including suspicious and/or unlawful activity, employee misconduct, breaches of AMC policies and procedures, facility matters and various other issues requiring closer examination.
• Assesses incident, violence and other reports and determines action(s) to be taken.
• Prepares detailed reports documenting findings and related recommendations.
• Prepares briefing material for security leadership
• Operates the video surveillance system (Cathexis), including analysis and preparation of video used for investigative purposes and as evidence.
• Handles the processing and follow up associated with lost or found property reports.
• Ensures compliance with AMC policies and practices, as well as "DNV" standards.
• Makes presentations (i.e., security services in-service training).
• Communicates all significant incidents to Security Services administrators.
• Performs other duties as directed by Security Services administrators.

Skills

Interpersonal communication

Judgement/decision-making

Education

High School Diploma/G.E.D.

Bachelor's Degree in Criminal Justice or related field

Tools

CCTV and access control software

Cathexis video surveillance

Job description

Department/Unit: Security

Work Shift: Day (United States of America)

Salary Range: $70,068.00 - $108,605.00

The Security Investigator directly assists with all investigations including incidents of workplace violence, and provides assistance with training and other administrative functions within the department as they work with the Security Administrative/Training Lieutenant. The Security Investigator reviews all security reports and manages the camera system. The Security Investigator is responsible for keeping accurate crime logs for Clery reporting and handles Subpoenas for the department as well as ensuring that management is made aware of significant issues in a timely manner.

Essential Duties and Responsibilities

• Assists with management and/or investigation of significant incidents, including suspicious and/or unlawful activity, employee misconduct, breaches of AMC policies and procedures, facility matters and various other issues requiring closer examination.
• Assesses incident, violence and other reports and determines action(s) to be taken.
• Prepares detailed reports documenting findings and related recommendations.
• Prepares briefing material for security leadership
• Operates the video surveillance system (Cathexis), including analysis and preparation of video used for investigative purposes and as evidence.
• Handles the processing and follow up associated with lost or found property reports.
• Ensures compliance with AMC policies and practices, as well as "DNV" standards.
• Makes presentations (i.e., security services in-service training).
• Communicates all significant incidents to Security Services administrators.
• Performs other duties as directed by Security Services administrators.

Qualifications

• High School Diploma/G.E.D. - required
• Bachelor's Degree in Criminal Justice or related field - preferred
• 7-9 years as a detective/investigator with a public law enforcement agency - preferred
• 1-3 years in a hospital environment - preferred
• Excellent computer skills and knowledge of windows-based software required.
• Experience with CCTV and access control software required.
• Strong interpersonal and communication skills are required.
• Must possess good judgement, emotional control, objectivity and sounds decision-making skills
• Ability to work independently
• Ability to work effectively under pressure in emergency situations and when dealing with uncertainty.
• Must possess effective report writing skills.
• Must be able to perform the essential duties of the position without or with reasonable accommodation.
• Ability to coordinate efforts and communicate effectively with all hospital and college constituencies and to provide leadership that assures an efficient security function.
• Valid NYS Drivers License - required
• NYS Security Guard Registration - required
• Professional Certified Investigator - preferred

Equivalent combination of relevant education and experience may be substituted as appropriate.

Physical Demands

• Standing - Constantly
• Walking - Constantly
• Sitting - Rarely
• Lifting - Frequently
• Carrying - Frequently
• Pushing - Occasionally
• Pulling - Occasionally
• Climbing - Occasionally
• Balancing - Occasionally
• Stooping - Frequently
• Kneeling - Frequently
• Crouching - Frequently
• Crawling - Occasionally
• Reaching - Frequently
• Handling - Frequently
• Grasping - Frequently
• Feeling - Constantly
• Talking - Constantly
• Hearing - Constantly
• Repetitive Motions - Constantly
• Eye/Hand/Foot Coordination - Constantly

Working Conditions

• Extreme cold - Rarely
• Extreme heat - Rarely
• Humidity - Rarely
• Wet - Rarely
• Noise - Constantly
• Hazards - Frequently
• Temperature Change - Rarely
• Atmospheric Conditions - Rarely
• Vibration - Rarely

Thank you for your interest in Albany Medical Center!

Albany Medical Center is an equal opportunity employer.

This role may require access to information considered sensitive to Albany Medical Center, its patients, affiliates, and partners, including but not limited to HIPAA Protected Health Information and other information regulated by Federal and New York State statutes. Workforce members are expected to ensure that: Access to information is based on a "need to know" and is the minimum necessary to properly perform assigned duties. Use or disclosure shall not exceed the minimum amount of information needed to accomplish an intended purpose. Reasonable efforts, consistent with Albany Medical Center policies and standards, shall be made to ensure that information is adequately protected from unauthorized access and modification.

Thank you for your interest in Albany Med Health System!

Albany Med Health System is an equal opportunity employer.

This role may require access to information considered sensitive to Albany Med Health System, its patients, affiliates, and partners, including but not limited to HIPAA Protected Health Information and other information regulated by Federal and New York State statutes. Workforce members are expected to ensure that: Access to information is based on a "need to know" and is the minimum necessary to properly perform assigned duties. Use or disclosure shall not exceed the minimum amount of information needed to accomplish an intended purpose. Reasonable efforts, consistent with Albany Med Health System policies and standards, shall be made to ensure that information is adequately protected from unauthorized access and modification.