Security Install Technician & Advisor

Mysafehaven; Wentzville (MO); On-site; USD 45,000 - 65,000; Full time

Job summary

Safe Haven Security in the United States is seeking an Installation Technician / Security Advisor to install, service, and troubleshoot residential alarm and automation systems. You will ensure proper functioning and provide customers with peace of mind and protection.

You will perform installations of control panels, sensors, cameras, and related equipment, engage in sales conversations to understand customer needs, diagnose issues, and educate customers on system operation.

Qualifications

• Strong communication and customer-service orientation.
• Ability to diagnose and resolve technical issues.
• Willingness to learn security systems and industry standards.

Responsibilities

• Install security alarm systems including control panels, sensors, cameras, and related equipment.
• Conduct sales consultations with customers to understand needs and propose solutions.
• Diagnose and troubleshoot security alarm system issues and implement fixes.
• Test installed systems and adjust or repair components as needed.
• Educate customers on proper operation of their systems.
• Complete installation reports, service tickets, and inventory records.
• Stay updated on security technology and industry standards in a fast-paced environment.

Skills

Interpersonal communication

Customer service mindset

Troubleshooting skills

Problem solving

Education

High School diploma or equivalent

Tools

Hand tools

Power tools

Installation equipment

Job description

Safe Haven Security in the United States is seeking an Installation Technician / Security Advisor to install, service, and troubleshoot residential alarm and automation systems. You will ensure proper functioning and provide customers with peace of mind and protection.

You will perform installations of control panels, sensors, cameras, and related equipment, engage in sales conversations to understand customer needs, diagnose issues, and educate customers on system operation.