Bilingual Security Install Tech & Advisor

Mysafehaven; Lexington (KY); On-site; USD 42,000 - 65,000; Full time

Job summary

Safe Haven Security is seeking an Installation Technician / Security Advisor to install, service, and troubleshoot residential alarm and automation systems. You will ensure security systems operate properly and provide customers with peace of mind.

You will conduct installations of control panels, sensors, cameras, and related equipment, perform on-site diagnostics, educate customers on system use, and complete service tickets and paperwork in a fast-paced environment.

Qualifications

• High School diploma or equivalent is required.
• Fluent in English and Spanish is preferred.
• Excellent interpersonal and communication skills.
• Ability to diagnose and resolve issues efficiently.

Responsibilities

• Install security alarm systems including control panels, sensors, and cameras.
• Engage in on-site sales consultations to assess customer needs.
• Diagnose and troubleshoot technical issues with security systems.
• Test installed systems to ensure proper operation and perform adjustments if needed.
• Educate customers on system use and features.
• Complete installation reports, service tickets, and inventory records.
• Stay updated on security technologies and industry standards.

Skills

Customer service

Sales consultation

Communication

Problem solving

Safety awareness

Education

High School diploma or equivalent

Job description

Safe Haven Security is seeking an Installation Technician / Security Advisor to install, service, and troubleshoot residential alarm and automation systems. You will ensure security systems operate properly and provide customers with peace of mind.

You will conduct installations of control panels, sensors, cameras, and related equipment, perform on-site diagnostics, educate customers on system use, and complete service tickets and paperwork in a fast-paced environment.