Security Installation Specialist & Advisor

Safe Haven Security; Allentown (Lehigh County); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Weekly pay

Paid time off (PTO)

Medical Insurance

Dental Insurance

Vision Insurance

401k

Life Insurance

Employee Assistance Program

Recognition by industry awards

Job summary

Safe Haven Security LLC is seeking an Installation Technician / Security Advisor in the Allentown area to install, service, and troubleshoot residential alarm and automation systems. You will ensure proper functioning and deliver peace of mind to customers.

You will perform installations of control panels, sensors, cameras, and related equipment; engage in sales consultations; diagnose issues; test systems; educate customers; and maintain accurate installation records.

Qualifications

• Experience installing, troubleshooting and maintaining security alarm systems.
• Excellent interpersonal and communication skills with customers.
• Proactive problem solving and ability to explain technical concepts clearly.

Responsibilities

• Install security alarm systems including control panels, sensors, cameras and related equipment.
• Engage in sales consultations to assess customer needs and recommend solutions.
• Diagnose and resolve technical issues to ensure proper system function.
• Test installed systems and make necessary adjustments or repairs.
• Educate customers on proper use and features of their systems.
• Complete installation reports and inventory records accurately.

Skills

Installation & troubleshooting

Customer service

Communication

Problem solving

Tools

Security hardware

Networking equipment

Job description

Safe Haven Security LLC is seeking an Installation Technician / Security Advisor in the Allentown area to install, service, and troubleshoot residential alarm and automation systems. You will ensure proper functioning and deliver peace of mind to customers.

You will perform installations of control panels, sensors, cameras, and related equipment; engage in sales consultations; diagnose issues; test systems; educate customers; and maintain accurate installation records.