Security Hiring Event - 6/10

ViziRecruiter,LLC.; Toledo (OH); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Paid time off

Tuition reimbursement

401K

Job summary

ViziRecruiter,LLC. is hiring for a position in Toledo, Ohio, where you'll provide exceptional service in a dynamic casino environment. The role entails maintaining safety and public order, managing cash transactions, and ensuring compliance with gaming regulations.

Ideal candidates should possess a high school diploma and effective communication skills, along with previous customer service experience. You'll enjoy a competitive rewards package that supports both financial and personal well-being.

Qualifications

• Effective written and verbal communication skills.
• Previous experience in customer service.
• Ability to handle stressful situations involving the public.

Responsibilities

• Provide exceptional Red-Carpet Service to guests.
• Maintain visible patrols to ensure gaming environment safety.
• Handle money/chip transactions in compliance with regulations.

Skills

Effective communication

Customer service

Conflict resolution

Ability to multi-task

Education

High school diploma or equivalent

Job description

Introduction

We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun.

You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.

Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well‑being. Specific benefits such as day‑one medical coverage, 401(k) matching, and annual performance bonus may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.

Overview

We offer a fun casino environment with benefits including paid time off, tuition reimbursement and 401K. Full time team members receive even more benefits!

Responsibilities

• Seeking opportunities to always provide exceptional Red‑Carpet Service to our guests
• Supporting property promotions and events
• Maintaining highly visible patrols to ensure a safe gaming environment
• Assuring quality support to other departments so they may serve our guests more effectively
• Handling all escorts of money/chip transactions in accordance with State Gaming Regulations and established Internal Controls
• Monitoring casino floor for minors
• Responding to disturbances, emergencies and alarms in the casino and throughout the property
• Maintaining public order and enforcing safety rules
• Performing table fills/credits
• Performing table game drops
• Performing Bill Validator drops
• Adhering to all Gaming Regulations and Internal Controls
• Escorting team members, visitors, vendors into sensitive areas with prior approval.

Requirements

• High school diploma or equivalent
• Effective communication (written and verbal)
• Previous customer service experience
• Able to handle stressful situations dealing with the general public
• Ability to work in an environment that may be noisy
• Need tact when dealing with difficult customers
• Run on level surfaces, as well as up and down stairs
• Ability to identify and quickly respond to potential problems and conflicts and defend self and others in combative situations
• Ability to effectively and efficiently move around all work areas including walking and standing for long periods of time
• Ability to multi‑task as required (Security Officers cover a wide variety of different posts and work with all departments)
• Required to initiate positive interactions with guests and employees
• Actively patrolling sections/floor looking for interaction opportunities, answering calls while still maintaining the ability to build relationships
• The ability to operate company motor vehicles
• Physically mobile with reasonable accommodations including ability to push, pull, carry and lift up to 25 lbs., and the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces