Security & Guest Experience Specialist

Hudson Regional Hospital; Secaucus (NJ); Vor Ort; USD 25.000 - 27.000; Vollzeit

Zusammenfassung

Hudson Regional Hospital in Secaucus, NJ, is seeking a Security Officer to join our full-time, on-site team. The role emphasizes guest experience, access control, and rapid emergency response to protect patients, staff, and visitors.

You will conduct patrols, assist with wayfinding, coordinate with local police and fire departments, and document incidents with accuracy while supporting hospital operations.

Qualifikationen

• High School Diploma or GED equivalent (preferred).
• 2 years of relevant experience (preferred), ideally with a strong background in customer service, hospitality, or guest relations.
• SORA license through the State of New Jersey (preferred).
• Basic Life Support (BLS) certification (preferred).

Aufgaben

• Serve as the first point of contact, greeting patients, guests, and staff with courtesy and professionalism.
• Offer wayfinding assistance and facility information to guests.
• Monitor visitor conduct to ensure a safe, welcoming environment.
• Control access to internal facility areas and exterior parking lots.
• Conduct regular foot patrols to prevent theft, vandalism, and trespassing.
• Secure, unlock, and monitor offices and premises according to schedules.
• Manage emergency situations and coordinate with local Police and Fire Departments as needed.
• Assist medical staff in safely restraining patients when necessary.
• Complete accurate written documentation, including daily activity logs and incident reports.
• Provide shift coverage for emergencies and overtime as needed.
• Adhere to the department Director's and on-duty supervisor's directions.

Kenntnisse

Customer service

Hospitality

Guest relations

Ausbildung

High School Diploma or GED

Jobbeschreibung

Hudson Regional Hospital in Secaucus, NJ, is seeking a Security Officer to join our full-time, on-site team. The role emphasizes guest experience, access control, and rapid emergency response to protect patients, staff, and visitors.

You will conduct patrols, assist with wayfinding, coordinate with local police and fire departments, and document incidents with accuracy while supporting hospital operations.