Security Guard Unarmed Patrol Customer Service

Allied Universal; San Jose (CA); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Smart Tools

Career Growth

Benefits

Perks Program

Job summary

Allied Universal is seeking a Security Guard Unarmed Patrol Customer Service professional in San Jose, CA. You will provide customer service to tenants, visitors, and staff, conduct routine patrols, monitor for security concerns, and respond to incidents while maintaining a professional presence.

This full-time role requires at least one year of security experience, a high school diploma, and the ability to pass a background check and drug screen.

Qualifications

• At least one year of security-related experience is required.
• A guard card or license is preferred.
• Comfort using a computer or tablet is preferred.
• Customer service experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ for armed roles.
• A high school diploma or equivalent.
• Background check will be conducted in accordance with laws.
• A drug screen is required where permitted by law.

Responsibilities

• Provide customer service to tenants, visitors, and property staff by following security procedures and site policies.
• Respond to incidents, access concerns, and critical situations calmly and professionally.
• Conduct regular and random unarmed patrols of interiors, parking areas, entry points, and perimeter.
• Monitor for unusual activity, hazards, and unauthorized access; report observations to appropriate personnel.
• Assist with access control, visitor direction, and documentation of incidents and patrol activities.

Skills

Customer service

Patrol operations

Computer use

Education

High school diploma or equivalent

Job description

Overview

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

As a Security Guard Unarmed Patrol Customer Service in San Jose, CA, you will serve and safeguard clients in a range of industries such as Commercial Real Estate, and more. Join Allied Universal as an Unarmed Patrol Officer at a commercial real estate location, where you will conduct routine patrols, maintain a visible presence to help deter incidents, monitor for security-related concerns, and provide outstanding customer service. You will communicate professionally with tenants, visitors, and team members while supporting a welcoming environment. Bring your reliability, integrity, and teamwork to a company that puts people first.

Position Type: Full Time

Pay Rate: $22.00 / Hour

Job Schedule: DayTimeMon02:00 PM - 10:00 PMTue02:00 PM - 10:00 PMWed02:00 PM - 10:00 PMThur02:00 PM - 10:00 PMFri02:00 PM - 10:00 PM

What You'll Do:

• Provide customer service to tenants, visitors, and property staff by carrying out security-related procedures, site-specific policies, and appropriate emergency response activities.
• Respond to incidents, access concerns, and critical situations in a calm, professional, problem-solving manner.
• Conduct regular and random unarmed patrols of commercial property interiors, parking areas, entry points, and surrounding perimeter.
• Monitor for unusual activity, property hazards, and unauthorized access, and report observations to the appropriate personnel.
• Assist with access control, visitor direction, and documentation of incidents and patrol activities in accordance with site procedures.

Minimum Requirements:

• At least one year of security-related experience is required.
• A guard card or license is preferred.
• Comfort using a computer or tablet is preferred.
• Customer service experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.