Security Guard Supervisor

City of San Antonio

San Antonio (TX)

On-site

USD 42,000 - 66,000

Full time

4 days ago

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Job summary

City of San Antonio is seeking a Security Supervisor to coordinate contract security guards and supervise assigned staff at the Central Library in San Antonio, TX. The role involves developing policies, directing security operations, and handling incident investigations.

The ideal candidate has an associate degree, 3 years of security experience with 2 years in supervision, and a Texas driver’s license. CPR certification within a year is required, with schedules including evenings and weekends.

Qualifications

Requires an Associate's Degree from an accredited college/university.
Three (3) years law enforcement or security experience, including two (2) years supervisory experience.
Valid Class C Texas Driver's License.
CPR certification required or to be obtained within one year of appointment.

Responsibilities

Develops operating procedures, policies, and directives.
Coordinates work assignments and supervision.
Prepares reports and maintains records of incidents.
Investigates resident complaints and takes appropriate action.
Manages counseling, performance evaluations, and hiring/training processes.
Prepares work schedules and monitors hours to control overtime.
Assists in budgeting for the security section.
Opens and secures assigned buildings and responds to alarm activations.
Ensures maintenance of portable firefighting equipment.

Skills

Security knowledge

Administrative skills

Communication skills

Emergency response

Public relations

Alarm system familiarity

Education

Associate's Degree

CPR Certification

Tools

Microsoft Office

Job description

Job Summary

Under general direction, is responsible for performing supervisory and administrative work coordinating the activities of assigned security to include contract security guards. Exercises direct supervision over assigned staff.

Work Location

Central Library - 600 Soledad, San Antonio, TX 78205

Work Hours

The work schedule will vary to include evenings, overnights, and weekends based on business needs of the department

Essential Job Functions

Develops operating procedures, policies, and directives.
Coordinates work assignments.
Prepares reports and maintains records regarding incidents.
Investigates and takes appropriate action on resident complaints.
Performs administrative functions related to counseling, performance evaluations, employee discipline, hiring, training, etc.
Prepares work schedules and monitors hours worked by assigned staff to prevent unnecessary overtime.
Prepares budget for the section.
Opens and secures assigned buildings.
Responds to building intrusion alarm activations.
Examines and certifies portable fire extinguishing equipment.
Performs related duties and fulfills responsibilities as required.

Job Requirements

Associate's Degree from an accredited college or university.
Three (3) years law enforcement or security experience, including two (2) years supervisory experience.
Valid Class "C" Texas Driver's License
Must be certified in CPR or become certified within one year of appointment.

Preferred Qualifications

Prior Dispatch and Incident Report Writing experience.
Facility and Event Security experience.
Camera surveillance experience.
Microsoft Office, verbal and written communication skills.

Applicant Information

Unless otherwise stated, applicants are permitted to substitute two years of related full-time experience for one year of higher education or one year of related higher education for two years of experience in order to meet the minimum requirements of the job. One year of full-time experience is defined as 30 or more hours worked per week for 12 months. One year of higher education is defined as 30 credit hours completed at an accredited college or university.
Applicants selected for employment with the City of San Antonio in this position must receive satisfactory results from pre-employment drug testing and background checks. If required for the position, a physical, motor vehicle record evaluation, and additional background checks may be conducted.
Please be advised that if selected for this position, information regarding employment history as it relates to the qualifications of the position will be needed for employment verification. Applicants claiming military service to meet the experience requirement for this position may attach a DD214 to the application.
If selected for this position, official transcripts, diplomas, certifications, and licenses must be submitted at the time of processing. Unofficial transcripts and copies of other relevant documents may be attached to the application for consideration in advance.

Knowledge, Skills, And Abilities

Knowledge of modern security procedures, techniques, methods, and practices.
Knowledge of administrative and management practices.
Skill in utilizing a personal computer and associated software programs.
Ability to communicate clearly and effectively.
Ability to act quickly and calmly in emergency situations.
Ability to establish and maintain good public relations skills.
Ability to respond to minor troubleshooting of intrusion alarm and fire alarm reporting systems and equipment.
Ability to perform all physical requirements of the position, with or without accommodations.
Working conditions are primarily in an office environment. Working conditions are in a large building complex or stadium environment with occasional exposure to hostile people and emergency situations.

Benefits Information

The City of San Antonio (CoSA) strives to provide a competitive compensation and benefit package to attract and retain a highly skilled workforce. To accomplish this, CoSA offers subsidized health care benefits for active and retired employees, paid disability benefits, paid life insurance, as well as automatic participation in a pension program which is currently matched two to one.

For more detailed information, please click on the following link to view Benefits offered by the City of San Antonio:

http://www.sanantonio.gov/hr/employee_information/benefits/index.asp

Note

Part-Time, Temporary, and non-City positions are not eligible for CoSA Benefits.
Holiday and Leave benefits for Pre-K 4 SA positions may be different than what is listed at the above link.

Additional Information

The City Of San Antonio is an Equal Opportunity/Reasonable Accommodation Employer. This means that the City does not discriminate on the basis of race, religion, sex (gender), age, disability, national origin, genetic information, or sexual orientation. All individuals are encouraged to apply and compete for jobs with the City of San Antonio.

If you require assistance at any stage of the application process due to a disability, please contact the Human Resources Department so that accommodations may be made to meet your needs. Our telephone number is 210-207-8705 and our fax number is 210-207-2285.

Are you a current regular full time or part time CoSA employee?

Yes - I am a Full Time City Employee.
Yes - I am a Part Time City Employee.
No - I am not a Full Time or Part Time City Employee.

Are you a veteran or active member of the armed forces?

Are you a SA Ready to Work or Train for Jobs San Antonio (TfJSA) participant?

Yes - SA Ready to Work
Yes - Train for Jobs SA
No

What best describes your highest level of education at the end of the current semester?

Some High School
High School Diploma or GED recognized by the Texas Education Agency or a regional accrediting agency
30+ completed semester hours (credits) from an accredited college or university
60+ completed semester hours (credits) from an accredited college or university
Associate's Degree from an accredited college or university
90+ completed semester hours (credits) from an accredited college or university
120+ completed semester hours (credits) from an accredited college or university
Bachelor's Degree from an accredited college or university
Master's Degree from an accredited college or university
PhD, JD, or other Post Graduate Degree from an accredited college or university
None of the above

How many years of law enforcement or security experience do you have?

None
Less than one year
1 year
2 years
3 years
4 years
5 years
6 years
7 years
8 years
9 years
10 years +

How many years of supervisory experience do you have in law enforcement or security?

None
Less than one year
1 year
2 years
3 years
4 years
5 years +

Do you currently possess a CPR/First Aid Trainer Certification or have the ability to become certified within 12 months of employment?

Do you have a valid Driver's License?

How many years of experience do you have in emergency response, including investigating, reporting, and documenting incidents?

None
Less than one year
1 year
2 years
3 years
4 years
5 years
6 years
7 years
8 years
9 years
10 years +

The Work Schedule For This Position Will Vary Based On Business Needs Of The Department. Select Any Of The Following Shifts You Are Able And Willing To Work

Days
Evenings
Weekends
Holidays
On-call
Overnights
After-hours
Rotating work schedules
Alternate work schedules
Adjusted work schedules

How many years of customer service experience do you have?

None
Less than one year
1 year
2 years
3 years
4 years
5 years
6 years
7 years
8 years
9 years
10 years +

How many years of experience do you have dispatching and documenting security incidents?

None
Less than one year
1 year
2 years
3 years
4 years
5 years
6 years
7 years
8 years
9 years
10 years +

How many years of experience do you have providing security at events or within event venues?

None
Less than one year
1 year
2 years
3 years
4 years
5 years
6 years
7 years
8 years
9 years
10 years +

Select any of the following Microsoft Office applications that you have professional experience with.

Word
Excel
Access
PowerPoint
Publisher
Visio
Outlook
Teams
None of the above

Please describe a sensitive situation you have facilitated that demonstrates your problem-solving, reasoning, and customer service skills. If you do not have related experience, enter "N/A."

Describe your experience reviewing or developing safety and security policies and procedures and explain how they impacted your system or department. If you do not have related experience, enter "N/A".

What role does customer service play in delivering security services?

What qualities make an effective security supervisor?

I acknowledge that this position is considered to be a primary driving position and I will be subject to random drug and alcohol testing as defined in AD 4.3, Alcohol and Controlled Substance Testing and AD 4.8, Driver Safety Program. I further understand that the City of San Antonio has a zero-tolerance policy for which termination of employment will result for positive drug or alcohol test results.

I agree

I understand that if I have a need for a reasonable accommodation to participate in the recruitment and interview process, I can contact the Human Resources Department at AskHR@sanantonio.gov or 210-207-8705. I further understand that if an accommodation is necessary to perform the position for which I have applied, I can contact HR after an offer has been extended.