Security Guard Full Time Unarmed Customer Service Patrol

Allied Universal; San Jose (CA); On-site; USD 58,000 - 66,000; Full time

Benefits offered by this job

Smart Tools

Career Growth

Financial and Health Benefits

Exclusive Perks

Job summary

Allied Universal in San Jose, CA is seeking a full-time unarmed Security Guard specializing in customer service. You will monitor premises, deter incidents, and respond to emergencies while maintaining a visible, friendly presence.

You will perform site-specific procedures, collaborate with clients, and help ensure safe daily operations. This role offers steady shifts and opportunities for training within a nationwide security leader.

Qualifications

• Customer service experience preferred.
• CPR certification preferred.
• Guard card or license preferred.
• Be 18+ for unarmed roles; 21+ for armed roles.

Responsibilities

• Provide customer service to clients by following site procedures.
• Respond calmly to incidents and emergencies.
• Conduct regular patrols of the business and perimeter.

Skills

Customer service

Computer literacy

Emergency response

Observational skills

Teamwork

Communication

Age requirement 18+

Education

High school diploma or equivalent

Job description

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Guard Full Time Unarmed Customer Service Patrol in San Jose, CA, you will serve and safeguard clients in a range of industries. As an Unarmed Patrol Officer, you will monitor and patrol assigned areas at a data-focused location, maintaining a visible presence to help deter security-related incidents. You will support access control, respond to concerns, and provide outstanding customer service and communication. Join Allied Universal's agile, reliable, and innovative team, where a caring culture, teamwork, and integrity guide every interaction.

Position Type: Full Time

Pay Rate: $27.95 / Hour

Job Schedule:

• Mon: 02:30 PM - 11:00 PM
• Fri: 06:30 AM - 03:00 PM
• Sat: 06:30 AM - 03:00 PM
• Sun: 02:30 PM - 11:00 PM

What You'll Do:

• Provide customer service to our clients by carrying out site-specific procedures, policies, and, when appropriate, emergency response activities.
• Respond to incidents and critical situations in a calm, problem-solving manner.
• Conduct regular and random patrols around the business and perimeter. Working environments and conditions may vary by client site.

Minimum Requirements:

• Comfortable using a computer or tablet is preferred.
• Customer service experience is preferred.
• CPR certification is preferred.
• A guard card or license is preferred.
• CPR and First Aid certification is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.