Security Guard Full Time Reception Credential Desk

Alliedbarton Security Services; Charlotte (NC); On-site; USD 23,000 - 29,000; Full time

Benefits offered by this job

Smart Tools

Career Growth

Retirement savings plan

Discounts through Perks Program

Job summary

Allied Universal in Charlotte, NC seeks a Security Guard Full Time Reception Credential Desk to welcome tenants and visitors, control access, issue badges, and maintain a safe, professional front desk environment.

As a Front Desk Security Officer, you will manage visitor logs, operate communication systems, monitor cameras, respond calmly to incidents, and collaborate with on-site teams to uphold security procedures and service excellence.

Qualifications

• At least 1 year of security-related experience.
• Access control and badge experience preferred.
• Guard card or license preferred.
• High school diploma or equivalent.

Responsibilities

• Provide exceptional customer service to tenants, visitors, contractors, and employees at the front desk.
• Monitor access to the location by verifying credentials and logging visitors.
• Operate front desk communication systems and provide directions as needed.
• Monitor cameras and alarm systems and report unusual activity.
• Respond to incidents calmly and complete required documentation.

Skills

Customer service

Access control

Communication

Security procedures

Education

High school diploma

Tools

Front desk software

Job description

Overview

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

As a Security Guard Full Time Reception Credential Desk in Charlotte, NC, you will serve and safeguard clients in a range of industries such as Commercial Real Estate, and more. As a Front Desk Security Officer at a commercial real estate location, you will welcome tenants and visitors, manage access control, issue badges, and support a professional, secure environment. You will provide exceptional customer service, communicate clearly, and help address security-related concerns. Join Allied Universal, where an agile, reliable, and innovative team puts people first, delivers through teamwork, and acts with integrity.

Position Type: Full Time

Pay Rate: $18.26 / Hour

Job Schedule:

DayTimeMon03:00 PM - 11:00 PMTue03:00 PM - 11:00 PMFri03:00 PM - 11:00 PMSat03:00 PM - 11:00 PMSun03:00 PM - 11:00 PM

What You'll Do:

• Provide exceptional customer service to tenants, visitors, contractors, and employees at the front desk of a commercial real estate location while carrying out site-specific security-related procedures and policies.
• Monitor access to the location by greeting visitors, verifying credentials, issuing visitor passes, and maintaining accurate visitor and contractor logs.
• Operate front desk communication systems, receive and direct calls, and provide general information or directions in a professional manner.
• Monitor security-related cameras, alarms, and access-control systems, and report unusual activity or equipment concerns according to site procedures.
• Respond to incidents, emergencies, and critical situations in a calm, problem-solving manner, notifying appropriate personnel and completing required documentation.

Minimum Requirements:

• Possess at least 1 year of security-related experience.
• Access control and badge experience is preferred.
• Possession of a guard card or license is preferred.
• Ability to lift more than 20 pounds is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

To find an office near you, please visit: www.aus.com/offices.