Security Guard | Durham Marriott City Center

Durham Marriott City Center; Durham (NC); Presencial; USD 21.000 - 30.000; Jornada completa

Descripción de la vacante

Durham Marriott City Center is seeking a Security Guard to protect guests and property at our Durham, NC hotel. The role requires vigilant patrols, monitoring of surveillance systems, and prompt response to incidents.

The ideal candidate has a high school diploma (college degree or vocational training is a plus) and at least 1 year of customer-facing security experience. Bilingual English/Spanish is a plus, with ability to stay calm in tense situations and uphold privacy policies.

Formación

• High school diploma or equivalent; college degree or vocational training a plus.
• Minimum 1 year prior experience in a similar position dealing with the general public.
• Ability to satisfactorily communicate with guests, management, and co-workers.
• Bilingual English/Spanish a plus.

Responsabilidades

• Monitors surveillance cameras as assigned.
• Patrol the property and document all actions.
• Investigate duress alarms and comply with respective procedures.
• Respond to guest/employee accidents promptly and follow departmental procedures.
• Maintain confidentiality of all security and hotel reports/documents.

Conocimientos

Bilingual English/Spanish

Educación

High school diploma or equivalent

College degree or vocational training a plus

Descripción del empleo

Security Guard | Durham Marriott City Center

Job Description

• Be available to work a flexible schedule, including weekends, holidays, and varied shifts, as required to meet the needs of the Company’s business operations.
• Maintains complete awareness of hotel facilities and services.
• Handles deliveries received during non-business hours, following hotel procedures.
• Monitor surveillance cameras as assigned.
• Investigate duress alarms and comply with respective procedures.
• Patrol the property with specified equipment, checking all designated points and document all actions.
• Ensure all guest room doors are secured; assist guests with room access according to privacy policies.
• Respond to the scene of guest/employee accident promptly; comply with departmental procedures.
• Comply with state regulations and with Shaner and Franchise guidelines for handling intoxicated guests.
• Report to scenes of vehicles accidents/thefts and document specified information.
• Comply with guest requests for storing and safekeeping of their valuables and follow procedures.
• Maintain confidentiality of all Security and hotel reports/documents.
• Provide interdepartmental assistance upon request to ensure optimum service to guests.
• Provide security service for banquet functions/meeting rooms as assigned.

Responsibilities

Monitors and patrols assigned areas to provide a safe environment for guests and employees and to minimize opportunities for loss or damage. Acts to deter any agent or element from jeopardizing persons or property in or about the hotel's facilities.

Qualifications

• High school graduate or equivalent; college degree or vocational training a plus.
• Minimum 1-year prior experience in a similar position of dealing with the general public.
• Ability to satisfactorily communicate with guests, management, and co-workers to their understanding.
• Bilingual English/Spanish a plus.
• Ability to perform assigned duties with attention to detail, speed, accuracy, follow-through, courtesy, cooperativeness and work with a minimum of supervision.
• Ability to endure abundant physical movements in carrying out job duties.
• Ability to ensure security all persons and property.
• Ability to remain calm and courteous with demanding/difficult employees and/or situations.
• Ability to perform job functions to standards under pressure of tense/confrontational situations.
• Ability to ensure security and confidentiality of guest and employee information.
• Ability to enforce hotel's standards, policies and procedures with hotel staff.

About the Team

Shaner Hotels is excited to offer an exceptional career opportunity at the Durham Marriott City Center, located in the heart of historic downtown Durham, North Carolina. Connected to the 44,000-square-foot Durham Convention Center and adjacent to the renowned Carolina Theatre, our hotel is perfectly situated in one of the city's most vibrant business and entertainment districts.

Just minutes from Duke University, our 190-room Marriott provides an outstanding environment for hospitality professionals looking to launch or advance their careers. As part of the Shaner Hotels family, you'll have the opportunity to work alongside a dedicated team committed to delivering exceptional guest experiences while building valuable skills with one of the hospitality industry's leading owner-operators and management companies.

Whether you're beginning your hospitality journey or taking the next step in your career, the Durham Marriott City Center offers a dynamic workplace, opportunities for professional growth, and the chance to be part of an award-winning organization dedicated to excellence.

About Us

Shaner Hotels is one of the hospitality industry's leading award-winning hotel owner-operators and management companies. Our growing portfolio includes more than 70 full-service, select-service, extended-stay, and resort properties, representing over 8,000 guest rooms across 14 states and three countries.

We proudly partner with many of the world's most recognized hospitality brands, as well as distinctive independent hotels, delivering exceptional guest experiences and operational excellence across every property.

Beyond hotel management, Shaner Hotels provides a comprehensive range of hospitality services for investors, hotel owners, and brand partners, including hotel development, design and construction, revenue management, e-commerce, sales and marketing, human resources, accounting, and operational support.

Whether you're joining one of our hotels or our corporate team, you'll become part of an organization committed to innovation, professional growth, and delivering outstanding hospitality. At Shaner Hotels, we invest in our people and provide opportunities to build rewarding careers across every area of the hospitality industry.

Job Info

• Job Identification 236526
• Posting Date 08/14/2026, 05:32 PM
• Locations 201 Foster St, Durham, NC, 27701, US (On-site)
• Job Schedule Full time
• Full Time or Part Time Full-Time/Part-Time