Security Guard - Capital Hotel, Little Rock AR

Capital Hotel; Little Rock (AR); On-site; USD 25,000 - 28,000; Full time

Job summary

Capital Hotel in Little Rock, AR is seeking a Security Guard to protect guests, associates and property. The role emphasizes calm, dependable presence and strong customer service in a busy hotel environment.

You will patrol the property, respond to safety concerns, assist guests, document incidents, and support hotel operations. This on-site, full-time position offers a collaborative culture and opportunities to grow within Concord Hospitality.

Qualifications

• Customer service oriented with safety as a priority.
• Ability to patrol and monitor premises to protect assets.
• Prepare and file incident reports and logs.

Responsibilities

• Patrol hotel property to ensure guest and employee safety and protect assets.
• Answer house calls and assist guests and employees with safety and operations.
• Initiate and follow up investigations of crimes against hotel and persons.
• Assist sick or injured guests or employees and document reports.
• Maintain records including logbooks, camera monitoring, binder interactions.

Skills

Customer service

Calm under pressure

Observation skills

Teamwork

Job description

Security Guard - Capital Hotel, Little Rock AR

Locations

Showing 1 location

Little Rock, AR 72201, USA

• On-site
• Administrative
• Full-Time
• Requisition #: OVERN063697

Description

Do you always maintain your composure? Consider yourself dependable? Value a cooperative, team oriented work environment? If so, our Security Guard role may be the right position for you. You will have the opportunity to look after the well‑being of our Owners and guests, while experiencing our dedication to the well‑being of our own associates - our most valuable asset. As the Security Guard you will ensure security measures are in place and being followed. You assist in providing our guests a safe haven as well as or fellow team members a safe and productive work zone. Dependability, reliability, and calmness is needed in this role to be successful. You must be Customer Service oriented but always have safety as your top concern. Our owners will rely on you to protect the asset - the hotel specifically including the building, grounds and equipment. We have a great company culture at Concord Hospitality where everyone is valued and treated with respect.

Wage range $18.00-$19.80

Role Summary:

Position is responsible for the safeguarding of hotel property, assets, guests, visitors and our associates.

Some Key Responsibilities:

Patrol hotel property to ensure the safety of our guests and employees and to protect the hotel assets. Answer house calls, assist guests and employees with respect to safety, security and hotel operations.

Initiate and follow up all investigations of crimes committed against hotel and persons.

Assist sick or injured guests or employees, ensuring documentation and disposition of reports

Initiate investigations, write incident reports/accident reports, monitors investigations to their timely conclusion and ensure appropriate follow up with guests, visitors and employees. Document all contacts at hotel and Concord as deemed necessary.

Maintain accurate records while performing basic duties including but not limited to camera monitoring, shift activity log, codebook and employee and guest binder interaction.

Assist supervisor in checking alarm systems and safety and fire department systems, closely monitoring security of building doors, service areas and delivery areas.

Why Concord?

Our culture is based on our five Cornerstones and they are what we consider our foundation: Quality, Integrity, Community, Profitability, and Fun. It's important to us to provide a great work environment for our associates and we strive to hire the BEST associates in the market.

Our "Associate First" culture supports and inspires personal development both within the workplace and beyond. Concord's associates are what our company is built on, and we strive to recognize them for their hard work, dedication, and commitment to excellence. We value work life balance, diversity, and our commitment to provide the best customer service and quality accommodations in every market we exist

If you are seeking a position where you can grow and be a part of a fun team, this job may be your answer. We are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.