Hotel Security & Guest Safety Advocate

Capital Hotel; Little Rock (AR); On-site; USD 25,000 - 28,000; Full time

Job summary

Capital Hotel in Little Rock, AR is seeking a Security Guard to protect guests, associates and property. The role emphasizes calm, dependable presence and strong customer service in a busy hotel environment.

You will patrol the property, respond to safety concerns, assist guests, document incidents, and support hotel operations. This on-site, full-time position offers a collaborative culture and opportunities to grow within Concord Hospitality.

Qualifications

• Customer service oriented with safety as a priority.
• Ability to patrol and monitor premises to protect assets.
• Prepare and file incident reports and logs.

Responsibilities

• Patrol hotel property to ensure guest and employee safety and protect assets.
• Answer house calls and assist guests and employees with safety and operations.
• Initiate and follow up investigations of crimes against hotel and persons.
• Assist sick or injured guests or employees and document reports.
• Maintain records including logbooks, camera monitoring, binder interactions.

Skills

Customer service

Calm under pressure

Observation skills

Teamwork

Job description

Capital Hotel in Little Rock, AR is seeking a Security Guard to protect guests, associates and property. The role emphasizes calm, dependable presence and strong customer service in a busy hotel environment.

You will patrol the property, respond to safety concerns, assist guests, document incidents, and support hotel operations. This on-site, full-time position offers a collaborative culture and opportunities to grow within Concord Hospitality.