Security Agent/Loss Prevention Officer - On Call

Hamilton Hotel Washington, D.C.; Washington (District of Columbia); Presencial; USD 40.000 - 60.000; Jornada completa

Descripción de la vacante

Hamilton Hotel Washington, D.C. is seeking a Security Officer to patrol the property, monitor life safety systems, and handle emergencies with courtesy and restraint.

The role requires a GED or high school diploma, 6 months to 1 year of related experience, and reliable attendance. You will observe, report, and respond to incidents while ensuring a safe guest experience throughout the hotel.

Formación

• High school diploma or GED is required.
• Minimum six months to one year related experience or training.
• Regular and reliable attendance.

Responsabilidades

• Patrol interior and exterior areas to ensure guest safety and property security.
• Prepare routine logs and incident reports; notify managers as needed.
• Escort guests to parking areas and assist with luggage as requested.
• Respond to guest questions and maintain knowledge of hotel layout and operations.
• Attend emergency training and remain familiar with life safety systems.

Conocimientos

Patrol

Observation

Communication

Emergency procedures

Educación

High school diploma or GED

Herramientas

Two-way radio

Descripción del empleo

Job Description

As the Security Officer, you will conduct routine patrols of entire property ensuring the safety and security of our guests. Perform protective and enforcement functions in a courteous and restrained manner in coping with emergencies, undesired conduct, disturbances and threats to life and property to maintain a safe and secure environment. Observe and report any discrepancies.

Responsibilities

• Knowing the complete hotel facilities and layout including emergency procedures.
• Spend majority of shift on foot patrol, walking, climbing stairs of the interior and perimeter of the hotel to observe and identify potential security and safety risks or undesirable conditions. Requires verbal communication using pager and two-way radio, bending, stooping and kneeling as in performing CPR.
• Patrol interior hallways and public areas ensuring safety of guests and property.
• Prepare routine logs of status of patrolled areas.
• Prepare security incident report and notify appropriate managers when an incident occurs.
• Escort guests when asked to parking lot areas and assist with luggage if needed.
• Respond to guest questions regarding the hotel. Know the lay out of the hotel including all suites, meeting rooms and all outlets' location and hours of operation
• Report and/or follow-up on any complaints, problems a guest may experience in a timely and professional fashion to ensure a quality guest experience.
• Attend emergency training and procedures to ensure appropriate protection of the hotel's guests, staff and company assets.
• Memorize and monitor life safety system installed at property including layout of entire building, alarm pull stations, location of fire extinguisher and sprinklers.

Requirements

• High school diploma or general education degree (GED);
• Minimum six months to one year related experience and/or training; or equivalent combination of education and experience.
• Regular and reliable attendance.

EOE - minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation

We are a drug free workplace. Pre-employment background assessment required.

Due to the volume of applicants, we are unable to respond to all applicants. We respectfully request No Phone Calls Please.