Security guard

Walker Art Center; Minneapolis (MN); On-site; USD 24,000 - 34,000; Part time

Benefits offered by this job

AFSCME labor contract

Job summary

The Walker Art Center in Minneapolis is seeking a part-time Security Officer to safeguard our galleries, collections, and visitors while delivering excellent customer service. You will monitor spaces, respond to incidents, and coordinate with staff to maintain a safe environment.

This role requires 3+ years in security, strong judgment in emergencies, and familiarity with security systems. AFSCME labor contract covers this position, with overtime eligibility and a comprehensive benefits package.

Qualifications

• 3+ years of experience in security required.
• Professional demeanor and a strong customer service orientation are essential.
• Strong communication skills with diverse visitors/groups.
• Excellent decision-making skills in emergencies and customer service issues.
• Must have working knowledge of monitoring equipment and access control within security systems.
• Demonstrate effective time management to balance multiple tasks.
• Professional appearance and courteous demeanor under pressure.
• Ability to collaborate with Operations leadership and staff.
• Proficient with MS Office (Word, Excel).

Responsibilities

• Maintain safety and security of the museum and collection.
• Monitor galleries and coordinate with staff to ensure safety.
• Report suspicious behavior to Security Manager.
• Establish security requirements for each exhibition.
• Operate security systems and audits.
• Respond to emergencies and assist in crises.
• Conduct rounds and audits of keys/proxy cards.
• Communicate concerns with shifts as assigned.

Skills

Customer service

Communication

Decision making

Time management

Professional appearance

Teamwork

Flexibility

Integrity

MS Office

Tools

MS Office Suite

Security systems

Access control

Job description

The Walker Art Center empowers people to experience the transformative possibilities of the art and ideas of our time and to imagine the world in new ways. In our over 125-year history, we have become one of the most celebrated art museums in the country, and we are known for our innovative presentations and acclaimed collections of contemporary art across the spectrum of the visual, performing, and media arts.

This role works within a team of security professionals who help to provide a safe and secure environment for the museum’s collections, properties, facilities, visitors, and staff while delivering superior customer service.

WHAT YOU GET TO DO

Maintains the safety & security of the museum and collection:

• Continuously monitors the galleries and museum to ensure the security & safety of our collection/Walker assets.
  • Communicate with the maintenance staff as needed to ensure a safe environment.
  • Keep in close contact with Registrars and Curators to ensure the safety and security of the galleries and art.
• Takes proactive steps to protect the collection and WAC assets.
• Closely monitors visitor/staff activity/behavior and promptly reports and documents suspicious behavior to Security Manager.
• Establishes a clear understanding of the security requirements/needs of each exhibition.
• Reports art damage to the Registration Department and documents appropriately.
• Is familiar with, and successfully operates, all WAC security systems. (camera system, access control, fire and burglar systems, etc.).
• Monitors safety conditions within the museum.
• Monitors the physical condition of the museum and communicates concerns as directed.
• Be familiar with all emergency procedures.
• Takes charge in emergency or crisis situations. (must be ready for medical emergencies, bomb threats, fire, power failures, etc.)
• Work in the Control Center when assigned.
• Communicates concerns and issues with first and second security department shifts.
• Conducts key and proxy card audits and provides results.
• Conducts rounds of the facilities to ensure the property is safe and secure.
• Complete other duties as assigned.

WHAT WE NEED IN YOU

• 3+ years of experience in security required.
• Professional demeanor and a strong customer service orientation are essential.
• Strong communication skills as well as the ability to work with diverse visitors/groups
• Excellent decision-making skills. Proven ability to show good judgment in stressful or unexpected situations (emergencies, customer service issues, etc.) and to respond effectively in dealing with staff and visitors regarding the safety and security of the facility.
• Must have working knowledge in the use of various security systems and routines: monitoring equipment, and access control.
• Demonstrate effective time management skills to successfully manage multiple tasks and balance conflicting priorities.
• Ability to present a professional and courteous appearance to visitors and staff; exercise tact and diplomacy at all times and remain calm under pressure.
• Ability to demonstrate flexibility, initiative, strong work ethic, and the highest level of integrity and professionalism
• Ability to work collaboratively and cohesively with other Operations leadership and staff.
• Knowledge of computers, MS Office Suite (Word, Excel), preferred.

PHYSICAL DEMANDS

• Prolonged periods sitting at a desk and working on a computer.
• Must be able to lift up to 10-20 pounds at times.
• Work in various environments such as cold weather, rain/snow, or heat.
• Standing or walking on various surfaces for long periods of time.
• Climb stairs, ramps, or natural terrain on a daily basis.

JOB SPECIFICATIONS

This position is considered part-time, non-exempt. As a non-exempt position, it is eligible for overtime pay. The compensation for this role is $21.00 hourly.

The Walker offers a wide range of benefits for both part-time and full-time employees, click link to view benefits: https://walkerart.org/primary-benefits-package/

This position is covered by the American Federation of State, County & Municipal Employees (AFSCME) labor contract.

This position is not eligible for relocation assistance.

All applicants must be eligible to work in the United States without the need for employer sponsorship.

Walker’s DEI commitment

The Walker is committed to being an employer with a staff who, at all job levels, reflects the rich diversity of the communities and audiences we serve. We are dedicated to ensuring inclusion and equity in all our employment practices. We deeply value and welcome all the unique lived experiences in our applicants and encourage anyone meeting the minimum requirements to apply.

Recruitment Timeline

All positions are open until filled.

E-Verify Participation Notice

Walker Art Center participates in E-Verify to confirm the identity and employment eligibility of all persons hired to work in the United States.

For more information, please review the following notices:

• E-Verify Participation Poster (English/Spanish)
• Right to Work Poster (English/Spanish)