On-Call Security Guard - Nights and Days

Walker Art Center; Minneapolis (MN); On-site; USD 24,000 - 34,000; Part time

Job summary

The Walker Art Center seeks an On-Call Part-time Security Guard to protect the museum, its collection, and visitors while delivering top-notch customer service.

This role requires vigilant security monitoring, clear communication, and calm handling of emergencies, with shifts that may include weekends and holidays. Candidates should bring at least 3 years of security experience and a professional, courteous demeanor.

Qualifications

• 3+ years of experience in security required.
• Professional demeanor and strong customer service orientation.
• Strong communication skills with diverse visitors/groups.
• Ability to respond calmly in emergencies and stressful situations.
• Working knowledge of security systems and access control.
• Good time management and ability to balance tasks.
• Professional appearance and diplomacy at all times.
• Familiarity with MS Office (Word, Excel) preferred.

Responsibilities

• Maintain safety and security of the museum and collection.
• Monitor galleries and assets; report suspicious activity.
• Coordinate with Registrars/Curators on security needs.
• Operate security systems (cameras, access control, alarms).
• Respond to emergencies and maintain incident documentation.
• Conduct rounds and audits; communicate with shifts.

Skills

Security systems knowledge

Customer service orientation

Communication skills

Flexibility

Job description

The Walker Art Center empowers people to experience the transformative possibilities of the art and ideas of our time and to imagine the world in new ways. In our over 125-year history, we have become one of the most celebrated art museums in the country, and we are known for our innovative presentations and acclaimed collections of contemporary art across the spectrum of the visual, performing, and media arts.

We are hiring an On-Call Part-time Security Guard. This role works within a team of security professionals who help to provide a safe and secure environment for the museum’s collections, properties, facilities, visitors, and staff while delivering superior customer service.

WHAT YOU GET TO DO

Maintains the safety & security of the museum and collection:

• Continuously monitors the galleries and museum to ensure the security & safety of our collection/Walker assets.
• Keep in close contact with Registrars and Curators to ensure the safety and security of the galleries and art.
• Communicate with the maintenance staff as needed to ensure a safe environment.
• Takes proactive steps to protect the collection and WAC assets.
• Closely monitors visitor/staff activity/behavior and promptly reports and documents suspicious behavior to Security Manager.
• Establishes a clear understanding of the security requirements/needs of each exhibition.
• Reports art damage to the Registration Department and documents appropriately.
• Is familiar with, and successfully operates, all WAC security systems. (camera system, access control, fire and burglar systems, etc.).
• Monitors safety conditions within the museum.
• Monitors the physical condition of the museum and communicates concerns as directed.
• Be familiar with all emergency procedures.
• Takes charge in emergency or crisis situations. (must be ready for medical emergencies, bomb threats, fire, power failures, etc.)
• Work in the Control Center when assigned.
• Communicates concerns and issues with first and second security department shifts.
• Conducts key and proxy card audits and provides results.
• Conducts rounds of the facilities to ensure the property is safe and secure.
• Complete other duties as assigned.

WHAT WE NEED IN YOU

Minimum Requirements

• 3+ years of experience in security required.
• Professional demeanor and a strong customer service orientation are essential.
• Strong communication skills as well as the ability to work with diverse visitors/groups
• Excellent decision-making skills. Proven ability to show good judgment in stressful or unexpected situations (emergencies, customer service issues, etc.) and to respond effectively in dealing with staff and visitors regarding the safety and security of the facility.
• Must have working knowledge in the use of various security systems and routines: monitoring equipment, and access control.
• Demonstrate effective time management skills to successfully manage multiple tasks and balance conflicting priorities.
• Ability to present a professional and courteous appearance to visitors and staff; exercise tact and diplomacy at all times and remain calm under pressure.
• Ability to demonstrate flexibility, initiative, strong work ethic, and the highest level of integrity and professionalism
• Ability to work collaboratively and cohesively with other Operations leadership and staff.
• Knowledge of computers, MS Office Suite (Word, Excel), preferred.

Physical and Environmental Requirements

• Frequently required to patrol indoor and outdoor areas, including walking long distances and navigating steep stairs, ramps, and uneven outdoor surfaces in varying weather conditions.
• Frequently required to sit, stand, walk, and move throughout the Walker campus, including galleries, offices, loading dock areas, and the Minneapolis Sculpture Garden.
• Must be able to remain stationary for extended periods while monitoring security systems, surveillance cameras, alarms, and access control systems in the Control Center.
• Requires the ability to hear and respond to alarms, radio communications, telephones, and visitor or staff inquiries.
• Frequently required to communicate verbally and in writing, including preparing incident reports and responding to emergency situations.
• Must be able to occasionally lift, carry, push, or pull up to 25 pounds, including security equipment, packages, supplies, or barriers.
• May be required to bend, stoop, kneel, crouch, reach, and climb stairs during patrols, inspections, or emergency response activities.
• Must be able to work both indoors and outdoors in a variety of environmental conditions, including heat, cold, rain, snow, and other seasonal weather conditions.
• Required weekends, holidays, special events, and extended shifts as operational needs dictate.

JOB SPECIFICATIONS

This position is considered part-time, non-exempt. As a non-exempt position, it is eligible for overtime pay. The minimum compensation: 1st and 2nd Shift Work = $21.00/hour, 3rd Shift = $23.00/hour. The Walker offers a wide range of benefits for both part-time and full-time employees.

This position is not eligible for relocation assistance.

All applicants must be eligible to work in the United States without the need for employer sponsorship.

Walker’s DEI commitment

The Walker is committed to being an employer with a staff who, at all job levels, reflects the rich diversity of the communities and audiences we serve. We are dedicated to ensuring inclusion and equity in all our employment practices. We deeply value and welcome all the unique lived experiences in our applicants and encourage anyone meeting the minimum requirements to apply.

Recruitment Timeline

All positions are open until filled.