Security GSOC Operator - Level II Government Building

Allied Universal; Costa Mesa (CA); On-site; USD 33,000 - 47,000; Full time

Benefits offered by this job

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Job summary

Allied Universal, Costa Mesa, CA, seeks a Dispatch Professional for GSOC operations. The role involves coordinating communications, monitoring alarms, and supporting on-site personnel to maintain a secure environment.

You will work full-time on a night schedule and handle incident documentation with precision. Requirements include 2+ years in security or law enforcement, 40 WPM typing, and a high school diploma.

Qualifications

• 2+ years of law enforcement, military police, or corrections experience.
• 2+ years of security-related experience.
• Type a minimum of 40 words per minute.
• A state, county, or city-issued security-related license is preferred.
• Alarm panel experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years for armed roles.
• Possess a high school diploma or equivalent.
• Background investigation will be conducted as required by law.
• Drug screen required where permitted by law.
• Driver's license required for driving positions only.

Responsibilities

• Provide customer service to employees, visitors, and authorized personnel by following security procedures.
• Receive, prioritize, and dispatch calls for service, alarms, and incidents with professional communication.
• Monitor security systems and logs; document incidents and actions accurately and promptly.
• Respond calmly to incidents, coordinating with site personnel and emergency responders as needed.
• Conduct regular and random patrols to identify unusual activity and support site procedures.

Skills

Customer service

Clear communication

Typing 40 WPM

Education

High school diploma or equivalent

Job description

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Securiry GSOC Operator - Level II - Government Site in Costa Mesa, CA, you will serve and safeguard clients in a range of industries. As a Dispatch Professional, you will coordinate communications, monitor alarm and access systems, document incidents, and provide timely support to on-site personnel. Your calm, professional presence and strong communication skills will help maintain a secure, welcoming environment while supporting prompt response to security-related concerns. Join Allied Universal’s agile, reliable team, where innovation, integrity, and a people-first culture drive meaningful work every day.

Position Type: Full Time

Pay Rate: $29.00 / Hour

Job Schedule:

• Mon: 09:00 PM - 05:30 AM
• Tue: 09:00 PM - 05:30 AM
• Wed: 09:00 PM - 05:30 AM
• Thur: 09:00 PM - 05:30 AM

What You'll Do:

• Provide customer service to employees, visitors, and authorized personnel by carrying out security-related procedures, site-specific policies, and, when appropriate, emergency response activities.
• Receive, prioritize, and dispatch calls for service, alarms, and incidents to appropriate personnel while maintaining clear, professional communications.
• Monitor security-related systems, communications channels, and activity logs; document incidents, requests, and dispatch actions accurately and promptly.
• Respond to incidents and critical situations in a calm, problem-solving manner, coordinating with site personnel and emergency responders as needed.
• Conduct regular and random patrols around the business and perimeter to help identify unusual activity and support site-specific security-related procedures.

Minimum Requirements:

• Possess 2+ years of law enforcement, military police, or corrections experience.
• Possess 2+ years of security-related experience.
• Type a minimum of 40 words per minute.
• A state, county, or city-issued security-related license is preferred.
• Alarm panel experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.