Security GSOC Officer Pharma

Allied Universal; Lexington (MA); On-site; USD 32,000 - 41,000; Full time

Benefits offered by this job

Smart Tools

Career Growth

Health Benefits

Perks Program

Job summary

Allied Universal is hiring a full-time Security GSOC Operator for a pharma location in Lexington, MA. You will coordinate responses to alarms, monitor access control and communications, and document incidents while maintaining orderly operations at a healthcare site.

You will provide customer service to staff and visitors, dispatch responders per protocol, and support security leadership with timely incident reporting in a dynamic, team-focused environment.

Qualifications

• Customer service experience preferred.
• Alarm panel experience preferred.
• Access control experience preferred.
• Must be 18+ (21+ for armed roles) and have a HS diploma or equivalent.
• Background check and drug screen required by law.

Responsibilities

• Provide customer service to clients, visitors and personnel at a healthcare location.
• Monitor alarms and electronic communications; dispatch appropriate personnel per protocol.
• Document incidents and maintain dispatch logs and shift activity records.
• Monitor access control and surveillance systems; support responses to security and medical emergencies.

Skills

Customer service

Alarm panel experience

Access control

Badge experience

Communication

Education

High school diploma or equivalent

Tools

Alarm systems

Security surveillance systems

Job description

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Allied Universal is Currently Hiring a Full Time Security GSOC Operator for a Pharma Company in Lexington MA

Sunday 7 AM - 3 PM AND Monday - Thursday 11 PM - 7 AM

Starting Pay is $26.50 Per Hour / Paid Orientation / Paid Training

C Experience As a Security Officer in Lexington, MA, you will serve and safeguard clients in a range of industries such as Healthcare, and more. Join Allied Universal as a Dispatch Professional supporting a healthcare location. You will coordinate responses to alarms and access-control activity, communicate with staff and visitors, document incidents, and help maintain orderly operations. Your customer service skills and attention to detail will support a welcoming environment while contributing to a reliable, innovative team that puts people first and acts with integrity.

Position Type: Full Time

Pay Rate: $26.50 / Hour

Job Schedule:

• Mon: 11:00 PM - 07:00 AM
• Tue: 11:00 PM - 07:00 AM
• Wed: 11:00 PM - 07:00 AM
• Thur: 11:00 PM - 07:00 AM
• Sun: 07:00 AM - 03:00 PM

What You'll Do:

• Provide customer service to clients, visitors, and personnel by carrying out site-specific security-related procedures, policies, and emergency response activities at a healthcare location.
• Monitor incoming calls, alarms, and electronic communications; dispatch appropriate personnel and/or emergency responders according to established protocols.
• Receive, document, prioritize, and communicate incident information in a calm, problem-solving manner.
• Maintain accurate dispatch logs, incident reports, and shift activity records; promptly relay relevant information to site leadership and appropriate personnel.
• Monitor access control and surveillance systems, report irregularities, and support coordinated responses to security-related and medical emergency situations.

Minimum Requirements:

• Access control and badge experience is preferred.
• Alarm panel experience is preferred.
• Customer service experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.